Guest Experience Host, Gray Wolf Inn and Suites

The opportunity

Delaware North Parks and Resorts is hiring a seasonal Guest Experience Host to join our team at Gray Wolf Inn and Suites in West Yellowstone, Montana. As a Guest Experience Host, you will be responsible for helping guests create lifetime memories during their stay.

Pay

$16.00 - $16.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Friends and family discount on lodging
• 50% off meals and electric bike rentals
• Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
• Referral bonus - earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
• Available for full-time, year-round team members

Life in West Yellowstone

Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation's first National Park! Located a half mile from the West entrance to Yellowstone with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this.

• Shared apartments/rooms available for $85/ week
• Housing costs include utilities and wifi
• Coin-operated laundry on-site
• Free weight room available
• Free use of Gray Wolf Inn pool
• Access to tons of outdoor activities including:
• Exploring the 2.2 million acres of Yellowstone National Park
• Visiting nearby hot springs, geysers, and hotpots
• Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more

What will you do?

• Act as an ambassador for [UNIT NAME] by providing suggestions for sightseeing and daily activities
• Recommend attractions in the local and surrounding area to ensure a truly memorable experience
• Create rapport and hold meaningful conversations with all guests
• Distribute complimentary items that guests can use during their stay

More about you

• Working knowledge of Gray Wolf Inn and Suites and surrounding areas
• Do you have a working knowledge of Yellowstone and the ability to communicate well with our guests in a friendly manner?
• Previous guest service experience preferred
• Excellent interpersonal communication skills
• Ability to multitask and maintain professionalism
• No high school diploma or GED required

Physical requirements

• Frequent standing, walking, kneeling, and carrying
• Occasional exposure to wet or humid conditions
• Noise level may be moderate to loud

Shift details

Day shift

Evening shift

Holidays

Monday to Friday

Weekends

8 hour shift

Overtime as needed

Who we are

Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer employee housing in furnished shared apartments in West Yellowstone, as well as skiing, snowshoeing, and snowmobiling during the winter months. Team members receive 50% off meals on workdays.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.