hospitality specialist WMCG

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Job Summary: Performs patient food service activities from the point of receiving the patient diet order to the point of meal delivery to include tray line functions, diet office, and formula room tasks. Assists in quality monitoring to assure excellence in patient food service. Complies with AU Health Customer Service Standards with all customers and hospital staff. Utilizes the Meal Host Script when passing and retrieving patient trays. Core Responsibilities and Essential Functions: Assists patients with food selections and communicating special needs to clinical nutrition staff in a timely and pleasant manner. Assists with tray line preparation tasks. Accurately checks patient trays to ensure that all patients receive meals based on current diet order while maintaining excellent tray appearance and accuracy. Accurately prepares patient snacks and express meals. Maintains a clean and organized work area. Possess and utilizes advanced knowledge of therapeutic diets in the performance of their job. Has a working knowledge of all HACCP standards. Follows established guidelines for delivering patient meals and retrieving patient trays. Demonstrates above average competence and excellent customer relations in all aspects of job functions. Demonstrates knowledge of and adherence to administrative, hospital, and departmental house rules, policies, procedures, and objectives. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: High School Diploma General or GED General Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. Additional License(s) and Certification(s): Required Minimum Experience: Minimum 1 year experience in customer service or food and nutrition services Required and Required Minimum Skills: Excellent communication skills High Join us and discover the support to do more meaningful workand enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more. Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia's largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life - and our team members are the foundation of that care. Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery. OUR MISSION: To enhance the health and well-being of every person we serve. OUR VISION: Deliver world-class healthcare to every person, every time. OUR VALUES: We serve with compassion We pursue excellence We honor every voice Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE 100 Best Companies to Work For list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.