Hotel Front Desk Agent

Between $11.00 and

$12.00

Per Hour

DOE (Depends on Experience)

Position range in Jefferson County $10.12 - $12.84 Per hour

Hotel Front Desk Agent

Beaumont Palace Inn (Holiday Inn on Walden)

Occupation: Hotel, Motel, and Resort Desk Clerks

Location: Beaumont, TX - 77705

Positions available: 1

Job #: 16872624

Source: WorkInTexas

Posted: 6/2/2025

Updated: 6/5/2025

Expires: 7/2/2025

Web Site: WorkInTexas

Onsite / Remote: Work onsite all of the time

Job Type: Regular, Full Time (30 Hours or More), Permanent Employment

Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window.

Work Onsite

Full Time

Schedule

Full Time

Job Type

Regular

Duration

Permanent Employment

Help for . Opens a new window.

Help for . Opens a new window.

This position offers an opportunity to work in a dynamic and fast-paced environment, interacting with guests from all walks of life. As a Front Desk Agent, you will play a crucial role in ensuring the overall satisfaction of our guests during their stay. If you are passionate about providing exceptional customer service, and have front desk experience, we would love to hear from you!

Responsibilities:

Greet and welcome guests as they arrive at the front desk

Check guests in and out of the hotel, ensuring a smooth and efficient process

Provide excellent customer service and address any guest inquiries or concerns

Answer phone calls and direct them to the appropriate department or individual

Assist with reservations and bookings, ensuring accuracy and attention to detail

Handle cash transactions and maintain a balanced cash drawer

Maintain a clean and organized front desk area

Requirements:

Previous experience in a customer service role, preferably in a hotel or hospitality setting

Strong communication skills, both verbal and written

Excellent interpersonal skills and the ability to work well with a diverse range of individuals

Proficient in using phone systems and other office equipment

Detail-oriented with strong organizational skills

Ability to multitask and prioritize tasks effectively

Knowledge of basic computer applications, such as Microsoft Office Suite

Job Type: Full-time

Pay: $11.00 - $12.00 per hour

Expected hours: 40 per week

Benefits:

Employee discount

Flexible schedule

Schedule:

8-hour shift

Monday to Friday

Overnight shift

Weekends as needed

Work setting:

In-person

Work Location: In person

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

The job requires everyone to be able to pass a drug test and a background check

[ AI Translation Assistant

Opens in new window

]

Help for Employer Information. Opens a new window.