Housekeeping Supervisor/ Lead

Do you have a passion for cleanliness, organization, and creating a welcoming environment? Are you a natural leader who inspires others and takes pride in exceeding guest expectations? If you thrive in a dynamic hospitality setting and love turning “good” into “great,” we want to meet you!

As our Housekeeping Supervisor , you’ll play a key role in ensuring our resort looks impeccable every day and our guests feel at home. You'll lead by example and support your team in delivering five-star cleanliness and comfort.

You’ll be responsible for:

• Supervising and guiding housekeeping staff during daily operations

• Inspecting guest rooms and public areas to ensure the highest standards of cleanliness

• Assisting with scheduling, task assignments, and inventory management

• Training and mentoring new team members

• Responding quickly to guest requests and resolving issues with care and professionalism

• Ensuring proper use and care of cleaning equipment and supplies

• Communicating effectively with other departments to ensure a seamless guest experience

• Previous housekeeping or supervisory experience in hospitality (preferred, but not required)

• Strong leadership and communication skills

• A keen eye for detail and a passion for cleanliness

• Ability to lead by example and foster a positive team culture

• Flexibility to work weekends, holidays, and varied shifts

• Physical stamina – able to walk, stand, and lift up to 50 lbs regularly

For Full-Time Associates, we offer:

• Competitive Pay
• Comprehensive Benefits including Medical, Dental & Vision
• Prescription Discounts
• 401(k) Retirement Program with Company Contribution – free money!
• Group Life Insurance (equal to your annual salary)
• Voluntary Short & Long-Term Disability Plans
• Discounts on Verizon Wireless (save up to 18%)
• Educational Assistance through the University of Phoenix (up to 9% tuition discount)
• Ongoing training and development opportunities through our Learning Management System (LMS)

At Concord, we live by our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and most importantly – Having Fun. We believe in creating an uplifting and supportive workplace where our associates feel seen, valued, and empowered to grow.

Our “Associate First” culture means we take care of our team—through meaningful recognition, fun team events, and opportunities to advance your hospitality career.