Assistant Hospital Housekeeping Officer

Department of Veterans Affairs
Ann Arbor, Michigan
Full Time

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Summary

The incumbent serves as the Assistant to the Hospital Housekeeping Officer for the department of EMS, which reports to the Chief of Facilities. The Incumbent exercises a degree of autonomy performing full range of activities. The incumbent has 2 major responsibilities: Assist in the managing of the daily operations of the Department (housekeeping) & Represent the department in associated committees and act as the SME for all sanitation issues involving the entire VAAAHS to include all CBOC's.

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Overview

Accepting applications
Open & closing dates

06/06/2025 to 06/16/2025

Salary

$81,556 - $106,018 per year

Pay scale & grade

GS 11

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Location

1 vacancy in the following location:

Ann Arbor, MI 1 vacancy
Remote job

Telework eligible

Travel Required

Not required

Relocation expenses reimbursed

Appointment type

Permanent

Work schedule

Full-time

Service

Competitive

Promotion potential

None

Job family (Series)
0673 Hospital Housekeeping Management
Supervisory status

Yes

Security clearance

Other

Drug test

Position sensitivity and risk

Non-sensitive (NS)/Low Risk

Trust determination process
Credentialing
Suitability/Fitness
Financial disclosure

Bargaining unit status

Announcement number

CBSR-12743313-25-RLC

Control number

838320900

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This job is open to

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

This announcement is only open to LTC Charles S. Kettles VAMC permanent employees.

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Duties

Major Duties and Responsibilities Operational Management Duties - 70%

The duties are accomplished through the management and supervision of approximately 116 FTE, including: (1) Program Assistant GS-6, (1) Hospital Housekeeping Assistant GS-7, (6) Housekeeping Aide Supervisor WS-2, (5) Housekeeping Aide Leaders WL-2, (1) Housekeeping Aide WG-5, (2) Housekeeping Aide WG-3 and (100) Housekeeping Aids WG-2, in their daily completion of sanitation duties.

The incumbent is responsible for assisting the Housekeeping Officer in the planning, direction and management of a total program designed to provide a sanitary environment appropriate to the Ann Arbor Medical Center, Research, Nursing Home, and Community Based Outpatient Clinic buildings.

This program consists of environmental sanitation, linen distribution and collection, pest control, patient effects, and clothing (receipt, storage, and release), bacteriologic monitoring, employee uniform service, and an ongoing quality monitoring and improvement activity.

The incumbent is responsible for supporting the integration of this program with clinical and administrative goals. Because of the high activity level of this affiliated, tertiary care hospital and the concentration of disease-producing organisms in the Medical Center, the effectiveness with which the total mission of the sanitation program is performed has a major impact on the well-being of patients, visitors, and employees. Coordination of the program requires extensive interaction and consultation with all levels of clinical and administrative staff to ensure timely and effective services are performed as needed to meet medical center goals.

The incumbent helps formulate the environmental management-operating plan in consultation with the Housekeeping Officer. In the absence of the Housekeeping Officer, he/she is the medical center's advisor on problems connected with providing a suitable health care facility sanitation environment in accordance with Joint Commission on Accreditation of Healthcare Organizations, and Occupational Safety and Health Administration standards and, as such, develops and recommends to management and clinical staff those methods, techniques, and procedures which will accomplish program objectives.

The quality of the sanitation service provided directly affects the total mission of providing care to the veteran patient population and staff. In accomplishing the integration of the medical center environmental program with the total mission of the Medical Center, the Assistant Housekeeping Officer, is responsible for and supports functions as dictated by the National Environmental Programs Office:

o Formulation and recommendation of policy, procedures and cleaning guidelines covering broad areas of the sanitary medical center environment.

o Establishment and monitoring of standards for sanitation quality; for work quantity; for frequency of operations; and directly or through subordinate work supervisors, for individual work performance.

o Establishment of quality assurance indicators to provide the means of evaluating the sanitation program, to include monitoring and formal inspections of all covered areas daily.

o Provision of staff assistance and guidance to management on the most appropriate actions to take in environmental sanitation activities to affect controls over possible cross infection or spread of disease within the medical center environment.

o Management of employee uniforms purchased, issued, stored, repaired, and salvaged for patient clothing.

o Management of an effective Pest Control Program within guidelines established by the VA, the Environmental Protection Agency, and Michigan Pesticide Office. A safe, yet effective program is developed and maintained with a formalized program of areas requiring recurring treatment. Treatment methods are broken down by product, equipment, time, and quantity. o Responsible for the receipt, storage, and release of patient clothing, effects, and valuables and for the administration of the Patient Assistance Program.

This program is coordinated with patient care services.

o Incumbent is responsible for conducting tests and experiments including bacteriological monitoring and testing of supplies and equipment.

o He / She is responsible for helping the Housekeeping Officer for monitoring contract services such as drapery cleaning, window washing, waste management, and environmental maintenance contract services for the Medical Center and the Outpatient Clinics. Administrative

Administrative Duties - 30% See Additional Information Section.

Work Schedule: Monday - Friday, 8:00am to 4:30pm

Virtual: This is not a virtual position.

Position Description/PD#: Assistant Hospital Housekeeping Officer/PD93912-0

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

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Requirements

Conditions of Employment

You must be a U.S. Citizen to apply for this job
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( ). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/16/2025.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Experience that demonstrated a practical working knowledge of the basic principles of chemistry, biology, and bacteriology as applied to environmental sanitation, infection control, and to the choice and use of antimicrobial agents in the disinfection, sanitization, and/or sterilization of surfaces and equipment.
Experience in laundry and linen management.
Experience in interior design management.
Experience that demonstrated a knowledge of waste management, including the requirements relating to hazardous, toxic, and infectious wastes and provisions for their final disposition.
Experience that demonstrated a knowledge of pest management, including alternative methods of control and the selection and application of chemicals.

OR,

Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Successfully completed aPh.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related, with a major study in public health or business administration with emphasis in hospital administration.

OR,

Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond Equivalent combinations of successfully completed graduate-level education (in excess of 2 years) and specialized experience may be used to meet total qualification requirements.

You will be rated on the following Competencies for this position:

Human Capital Management
Infection Control
Leadership
Planning and Evaluating

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Might be required to dress in protective clothing to conduct inspections or training in sterile environments.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at .

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .

Additional information

Administrative Duties - 30%

The duties are accomplished through the attendance of various committees such as Infection Control, Environment of Care, Clinical Impacts, and Emergency Management. He/she will be called on to give advice or set policy through these committees on all matters regarding proper sanitation.

Incumbent will also be responsible for site visits to ensure all Community Based Clinical are being cleaned to expected healthcare standards and will give direction relying on their expertise. Researches and/or analyzes problems, issues, or program requirements. Provides analysis and advice on complex program issues to the Housekeeping Officer. Based on operations and changing program requirements, identifies relevant issues. Collects relevant information from many varied sources, some of which are difficult to access.

Devises new analytical techniques to evaluate findings. Makes authoritative recommendations. Plans and/or accomplishes special projects. Manages special projects for major office or program issues of broad impact. Conceives and implements new initiatives and projects to strengthen, facilitate, and integrate programs.

Undertakes or participates in special projects, ongoing analyses, investigations, and initiatives that have high priority for high-level management. This may involve producing complex analyses and written reports; organizing special committees, workshops, or other gatherings; initiating program reviews, developing, or fostering cross-agency activities. Performs work related to developing and monitoring quality programs, plans, procedures, and methodologies; and/or analyzing quality initiatives and processes.

Develops quality programs, plans, procedures, and methodology. Overall goal is to meet organizational objectives, customer needs, enhancing teamwork and improving the overall performance. Works with senior managers to assure their input to quality related projects. Serves as internal consultant to management on specific quality improvement and organizational development projects such as aligning organizational processes and reinforcing new practices.

Consultant function includes training managers and supervisors, researching analytic techniques and searching for relevant literature.

End of Administrative Duties

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Benefits

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Review our benefits

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

To apply for this position, you must provide a complete Application Package which includes:

Resume
SF-50/ Notification of Personnel Action

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Cover Letter
Resume
SF-50/ Notification of Personnel Action
Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

Most recent SF-50 if you are a current or former Federal employee
An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
Examples of appropriate SF-50's include:
Within grade increases at the highest grade held; or
Promotions with an effective date more than one year old; or
SF-50's at the highest grade held with an effective date more than one year old.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 06/16/2025 to receive consideration. To preview the questionnaire click .

To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Agency contact information

Robert Coman

Phone ... Email ...

Address Ann Arbor VA Medical Center

2215 Fuller Road

Ann Arbor, MI 48105

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries
Equal Employment Opportunity (EEO) Policy
Financial suitability
New employee probationary period
Privacy Act
Reasonable accommodation policy
Selective Service
Signature and false statements
Social security number request

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Required Documents

To apply for this position, you must provide a complete Application Package which includes:

Resume
SF-50/ Notification of Personnel Action

Cover Letter
Resume
SF-50/ Notification of Personnel Action
Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

Most recent SF-50 if you are a current or former Federal employee
An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
Examples of appropriate SF-50's include:
Within grade increases at the highest grade held; or
Promotions with an effective date more than one year old; or
SF-50's at the highest grade held with an effective date more than one year old.

If you are relying on your education to meet qualification requirements:

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

How to Apply

To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Agency contact information

Robert Coman

Phone ... Email ...

Address Ann Arbor VA Medical Center

2215 Fuller Road

Ann Arbor, MI 48105

Next steps

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.