Food Runner/Cashier

Key Areas of Responsibility

• Consistently ensure order accuracy both at point of order as well as delivery.
• Engage customers while exhibiting a cheerful and helpful attitude.
• Tourguide guests through available food and beverage options, providing an expert understanding of our offerings.
• Maintain, with pride, the cleanliness of the restaurant.
• Report all customer service issues, both positive and negative, directly to management.
• Practice food safety at all times.
• Proper handling, counting, submission and reporting of all personally handled financial sales.
• Monitor food distribution, ensuring that meals are delivered to the correct recipients
• Examine trays to ensure that they contain required items.
• Place food servings on plates or trays according to orders or instructions.
• Load trays with accessories such as eating utensils, napkins, or condiments.
• Take food orders and relay orders to kitchens or serving counters so they can be filled.
• Stock service stations with items such as ice, napkins, or straws.
• Monitor food preparation or serving techniques to ensure that proper procedures are followed.
• Record amounts and types of special food items served to customers.
• Total checks, present them to customers, and accept payment for services.

Qualifications

• At least 1 year working in a high-volume restaurant.
• Exceptional communication abilities.
• Ability to bend and stoop.
• Ability to stand for long periods of time.
• Demonstrates a commitment to service and organizational values.
• Passion to grow personally and professionally.
• Willingness and openness to be coached in new methods of customer service.
• Comprehension of basic math (addition and subtraction).