Medical Receptionist - Heart Institute Office

Summary

We welcome and appreciate your interest in employment with the City of Corpus Christi. We are an equal opportunity employer; no information obtained during the recruitment/selection process is intended for any discriminatory purposes.

Pay, Benefits, & Work Schedule

Grade: 110

Salary: $12.77 Hourly

Department: Aviation - Public Safety

E-mail: ...

ATTENDANCE REQUIRED FOR THIS POSITION ARE AS FOLLOWS:Rotating 40-hour work week, Monday through Sunday. Regular attendance is required. Dispatch is a 24-hour operation requiring employees to work a rotating schedule to include holidays and weekends. When required, overtime is mandatory.

Who May Apply?

All persons legally authorized to work in the United States

Overview

Responsible for the dispatching of Public Safety and other Aviation Department employees for routine and emergency calls for service at the Corpus Christi International Airport. Additional duties include monitoring the automated access control, fire alarm, closed circuit television systems and routing requests from passengers and other individuals who do business with the Airport to the appropriate section within the department.

Responsibilities

• Directs the appropriate units(s) to answer all emergency calls that originate at the Airport or are transferred from the 911 system.
• Monitors the 800 MHz radio and aircraft emergency ring-down systems, records all the information generated by a call for service in a computer database for official documentation and relays information to mutual aid agencies such as the Corpus Christi Police and Fire Departments.
• Serves as the switchboard operator for all phone calls received by the Airport when required. Required to maintain State of Texas Certification as a Telecommunicator.
• Safeguards private and personal information generated by law enforcement and Homeland Security Transportation Security Administration activities.
• Actively monitors the Access Control System (ACS) in order to maintain restricted access into the secured areas of the Airport as required in the Airport Security Program (ASP).
• Dispatches the appropriate Public Safety Unit(s) to troubleshoot any door alarms that are caused by improper use of the system including incidents where doors or gates are opened without a proper card or use of an outdated card, and suspected unlawful activity.
• Monitors all doors and access points to the airfield and restricted areas.
• Deletes and/or suspends access in the ACS as a result of potential security breaches and when directed by the Airport Security Coordinator.
• Actively monitor multiple screens including a video wall covering more than 50 cameras that are deployed throughout the interior and exterior of the Terminal, other buildings and perimeter of the Airport property.
• Provides responding officers with accurate information that is essential for the lives and safety of victims and responding officers through the use of the Closed-Circuit Television (CCTV) System.
• Utilizes the CCTV System to aid in the investigation of security breaches and unlawful activity.
• Assists the badging and credential section as needed; may issue airport tenant and contractor employee's security badges, process paperwork and print badges.
• Required to handle security sensitive information as mandated in TSA regulation 49 CFR 1529 and 1542.
• May be asked to perform other duties as assigned.

Certifications, Licenses or Other Requirements

• Texas Department of Public Safety - TCIC/NCIC Certification required within 6 months of hire
• TCOLE-Telecommunicator Certification required within 6 months of hire
• American Red Cross/First Aid/CPR Certification required within six months of hire
• Preferential consideration will be given for those that possess these certifications at time of hire
• Valid Texas Class C Driver's License required at time of hire. Successful out of state candidates must be able to obtain a valid Texas Class C driver's license within 90 days of hire

Qualifications

• Requires a High School Diploma or GED
• Six (6) months to 1 year of related experience
• Must be able to pass a criminal background check
• Must be able to utilize Microsoft Office software with accuracy
• Must be able to transmit clearly and effectively using both radio and telephone equipment, EBS (Emergency Broadcast System), paging announcement system, mobile data terminals including I leads and I-mobile, Access Control and CCTV Systems

Other Information:

Benefits

The City offers an excellent benefit package that includes:

• Texas Municipal Retirement System - TMRS is a required retirement plan for all full time employees. Each employee automatically contributes 7% of their total compensation. The City will match employee contributions 2 to 1 during retirement.
• Medical/dental/vision/life coverage for employees and their eligible dependents.
• Vacation - 88+ hours per year
• Personal leave - 40 hours per year
• Sick leave - 96 hours per year
• Voluntary 457b deferred compensation plan
• Seven (7) Holidays
• Flexible Spending Account
• City Employee Health & Wellness Clinic & City Employee Fitness Center
• Learning & Development Academy
• Tuition Reimbursement Programs
• Employee Recognition Programs

Basis of Rating

Application review and the City may also conduct additional skill assessment tests, in addition to the panel interview.

Closing Statement

• Selected applicants must be able to pass a background investigation and a pre-employment drug test.
• Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.
• In the event of an emergency, employees are required to work to provide for the safety and well-being of the general public, including the delivery and restoration of vital services.
• This position is classified as "Safety Sensitive". All employees in safety sensitive positions are subject to random drug testing, pursuant to City policy, HR 15.0 Alcohol and Drug Abuse.

Job opening will close on:

September 4, 2019