Bilingual Chinese Concierge

un Bilingual Chinese | Concierge (QUEENS) BSM Facility Solutions compensation: $16 - $24 employment type: job title: Bilingual Concierge Job Overview Bilingual Concierge | English & Mandarin You will be an integral member of the front office team that creates distinctively different and authentic experiences for our tenants/guests. You will warmly greet and assist them with their requests, travel itinerary, reservations, and overall guest experience details. Essential Duties and Responsibilities: Ensure the security of the building and the safety of tenants/guests Exceptional communications skills to ensure tenants/guests were promptly notified of any deliveries and visitations. Ability to organize concierge area including package area to ensure packages and mail were given to tenants/guests promptly and communicate with management of any packages that were not picked up by tenants/guest. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met Have an impeccable eye for detail to ensure accuracy and efficiency Able to work calmly in stressful situations JOB REQUIREMENTS 2+ years of experience in a customer service position Excellent organizational and communication skills and the ability to prioritize work. Bilingual English & Chinese Must be energetic, dependable and motivated to work Required education: High school or equivalent Required experience: Customer Service: 2+ years' ' Work Location: Multiple locations Work Remotely No Job Type:Full-time Schedule: Weekend & Weekdays Shift availability: Day Shift (Preferred) Job Type: Part-time Pay: $17.00 - $26.00 per hour Expected hours: 16 per week Experience: Customer service: 1 year (Preferred) Shift availability: Day Shift (Preferred) Principals only. Recruiters, please don't contact this job poster. post id: ... updated: [ ]