Customer Service Specialist

Help your career "take flight" as a Customer Service Representative with the Global Leader in Aerospace Ground Support Equipment! AGSE is a world leader in the development and manufacture of innovative aerospace ground support equipment and tooling since 1973. Headquartered in Los Angeles, CA and with offices worldwide, our staff of over 250 trained professionals delivers a range of AOG, GSE and Tooling Products, training, and services unmatched in the aviation industry. Why choose AGSE? As a privately held company, we take pride in our work/life balance philosophy - you are more than just a number! Job Summary: We are looking for a self-motivated customer service specialist to assist AGSE in developing and maintaining strong relationships with global aerospace customers. Prepare and submit responses to customer requests for quotes (RFQs). Process customer purchase orders and provides status updates on deliveries. Answer customer inquiries regarding quotes, orders, invoices, technical concerns, and service questions. Ensure product costs and associated prices are updated and maintained in the ERP System. Prepare product pricing catalogs. Benefits: Annual Bonus/Profit Sharing Yearly reviews/raises Competitive Salary Paid Vacations Paid Sick Time 401k with company match up to 5% Medical, Dental, Vision Insurance Company sponsored: Donut Days, Birthday and Holiday "extras," BBQ luncheons, and employee outings Work Schedule: Monday to Friday - 7:30am to 4:30pm - NO WEEKENDS! Experience: Customer Service: 5 years (Required) Manufacturing: 5 years (Preferred) Work Location: Cincinnati OH, 45215 Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year