Hospitality Specialist - Full-Time Hourly

Hospitality Specialist - Full-Time | Hourly

Abbott Claim

Carlton, OR

Job Description:

Hospitality Specialist

Full-Time | Hourly + Tips + Commission | Carlton, Oregon

About Abbott Claim:

At Abbott Claim, we believe true hospitality is more than a transactionit's a feeling. Guided by the principles of Comfortable Excellence, Raw Luxury, and Unreasonable Hospitality, we aim to create moments that linger long after the last sip.

Every visit is an opportunity to transform a guest into a lifelong member of our story. Every pour, an invitation to something deeper.

Position Summary:

We are seeking a passionate, detail-driven Tasting Room Associate to join our full-time hospitality team. This role is ideal for someone who embodies warmth, professionalism, and an insatiable curiosity for wine and connection.

As a Tasting Room Associate, you'll play a central role in delivering unforgettable guest experiences, supporting allocation membership growth, and upholding the visual and emotional excellence of our hospitality spaces.

You'll be part of a team that:

Champions surprise and delightfor guests and each other

Owns their role with accountability, humility, and care

Leads with heart and welcomes all with intention

Constantly seeks growthboth personally and professionally

Understands that true hospitality feels like a warm hug

Key Responsibilities:

Greet and engage guests with intention, generosity, and authentic hospitality

Host curated tasting experiences that reflect the Abbott Claim story and values

Sell wine and allocation memberships with genuine enthusiasm and care

Execute fine dining-style service in a relaxed luxury environment

Support all daily operations: reservation check-in, restocking, food preparation, and wine fulfillment

Maintain the visual and experiential excellence of the tasting room and wine cave

Manage personal correspondence with guests and members to ensure a warm, concierge-level experience

Assist with shipping logistics, order packing, and tracking for tasting room and allocation orders

Contribute to event execution, trade visits, and occasional offsite activations

Operate both independently and collaboratively depending on daily needs

Embrace flexibility: Contribute wherever needed with a team-first mindsetno task is too small when it comes to creating extraordinary experiences.

You Are:

A natural host with a gift for making people feel seen and valued

Passionate about wine, hospitality, and creating unforgettable experiences

Detail-driven, self-motivated, and solution-oriented

Confident in sales with a personal, guest-centered approach

Flexible, humble, and always willing to pitch in

Comfortable working weekends, holidays, and occasional evenings

Qualifications & Requirements:

5+ years in hospitality or wine industry (tasting room experience preferred)

OLCC and Food Handler's certifications (or ability to obtain)

Must be 21+ years old

Able to lift and carry up to 50 lbs and stand for extended periods

Familiarity with Commerce7 and shipping software a plus

Wine certifications encouraged but not required

Schedule & Compensation:

Full-time hourly role (Thursday through Monday)

Competitive hourly rate (DOE)

Commission on wine and allocation sales

Tips from tastings and events

Event sales bonus structure

Health & dental benefits eligible

This Isn't Just a JobIt's a Calling.

At Abbott Claim, hospitality isn't what we doit's who we are. If you believe that the smallest gestures create the most lasting impactand that every guest deserves a moment they'll never forgetwe'd love to meet you.

To Apply:

Please send your resume and a short note sharing why this opportunity excites you.

Abbott Claim is an equal opportunity employer and welcomes applicants from all backgrounds.