Housekeeping Houseperson - Resort and Villas

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Housekeeping Houseperson - Resort and Villas

Rancho Valencia Resort

5921 Valencia Circle

Rancho Santa Fe, CA 92067

Resort

Compensation: $20.00 per hour, Full-Time

Job Type

Part-time

Description

Summary

The Houseperson is responsible for the cleanliness of the guest rooms interior and exterior including guest patios, entrance areas for both the resort and the villas, linen closets, stairwells, walkways, pathways, trash rooms. Other responsibilities include deep cleaning, handling guest's requests stocking and removing linen, pressure washing, shampooing carpets, floor care and performing special projects. Houseperson contributes to the resort and villas commitment to high quality guest service and teamwork.

Essential Functions

Responds promptly to requests from guests and other departments

Checks pathways/stairwells for paper, insects, debris, cigarette butts, room service items, etc. Check all wall sconces for burnt out light bulbs. Sweep and damp mop floors. Clean signs and exterior lighting.

Check public restrooms including pool areas

Prepare pools based on rancho Valencia Standards and check periodically

Pick up work assignments from the Housekeeping Department and review any questions. Swipe ID card in/out and keys.

Assist with stripping rooms as needed.

Deliver guest request for housekeeping, calling them in as complete once they have been delivered

Enter guest rooms following procedures for gaining access and ensuring vacancy before entering

Pick up dirty glasses and wash them according to Rancho Valencia standards

Assist supervisors with preparing all arrival rooms

Complete all general cleaning assignments and any projects assigned by Supervisors

Pick up all garbage and dirty linen from linen closets and take dirty linen to laundry

Check all public areas periodically

Dust, polish, and remove marks from walls and furnishings

Vacuum carpets and perform floor care duties including but not limited to carpet shampooing and extracting, hard surface floor care, polishing, sealing and other deep cleaning

Follow Rancho Valencia Resort service and standards guidelines

Clean mirrors, windows, high and low dusting

Follow all OSHA and MSDS rules and regulations

Follow all company safety and security policies and procedures

Report accidents, injuries and unsafe work environment to manager

Follow all resort policies and procedures, ensure uniform and personal appearance are clean and professional

Develop and maintain positive working relationship with others

Support team to reach common goals

Ensure adherence to quality, expectations and standards

Actively participates in Safety Programs and abides by all injury reporting and safety behavior.

Participates in and supports hotels efforts towards community service, sustainability and environmental initiatives.

Perform other duties as directed, developed or assigned.

Requirements

Qualifications

Required

Prior housekeeping experience required, preferably in a luxury environment

Floor care experience

Must have schedule flexibility AM/PM, weekends and holidays

Ability to learn quickly and work in fast paced position

Ability to communicate in English with vendors, guests and staff to their understanding

Must be able to multi-task gracefully

Desirable

Prior Five Diamond resort experience

Dynamic and personable

Skills

Required

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exist.

Ability to focus attention to details.

Ability to maintain confidentiality of hotel guests and pertinent hotel information.

Ability to ensure security of guest room access and hotel property.

Ability to prioritize, organize and follow through.

Ability to resolve problems using good judgment

Travel Requirements

Infrequent local travel may be required

Physical Demands

Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.

Constant need to perform the following physical activities: grasping, turning, finger dexterity.

Frequent need to stand and move about for long periods of time.

Ability to lift, pull and push 40 pounds frequently and 50 pounds occasionally

Ability to stand for long periods of time and move moderate distances

Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach.

Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.

Salary: $20 per Hour

Salary Description

$20.00

Posted June 7, 2025

13

Rancho Valencia Resort

Redefining true Southern California style

From the moment you enter our private gates, you feel like a privileged guest at a carefully tended Mediterranean estate. Where the lush gardens and olive groves make you feel worlds away. And your genuinely gracious hosts make you feel right at home. Where your impeccably appointed casita invites you to sink into the respite of a plush sofa or your own private hot tub. Where a sanctuary of healthy living and great taste make it a destination like no other...and one you will want to visit again and again.

Near the shores of the Pacific Ocean - named the #1 hotel in California by U.S. News - the timeless Rancho Valencia is reborn, redefining true Southern California hospitality. Discover a world-class resort destination away from the hectic city pace, yet conveniently close to downtown and San Diego's most inviting beaches.