Slot Technician

ESSENTIAL JOB FUNCTIONS:

• Exhibits a friendly, helpful, and courteous manner when dealing with our guests and fellow associates, assuring that optimum guest service is maintained.
• Performs daily or as scheduled, preventative maintenance on gaming devices of a predetermined number of validator units, ticket printers, and card readers as specified by the slot performance supervisor.
• Consistently follow machine entry procedures and repair procedures to proactively identify or prevent future equipment problems.
• Maintains and repairs electronic circuitry of all Slot Operations related equipment.
• Safeguards all assigned assets upon installation, build, conversion, or reconfiguration.
• Uses approved electronic test equipment when repairing or maintaining gaming devices.
• Properly diagnose faulty equipment and troubleshoot to the sub-system level. (Hopper, Comparator, MPU Board, etc.)
• Safely and effectively operate shop equipment including hand tools, welding equipment, soldering equipment, and test equipment. Maintained proper documentation on department repair logs, shift logs, daily shift reports, and J.M.R.s.
• Knows and complies with the gaming compact, and any other regulatory requirements necessary.
• Knows and complies with company and departmental standard operating procedures.
• Maintains the shelf validator stock, the shelf ticket printer stock, and the shelf card reader stock in the slot performance shop at the predetermined quantities.
• Complete projects and machine move as assigned.
• Interacts with other departments exhibiting a professional, courteous approach.
• Assisting with validator software upgrades as they are released by the vendors.
• Other duties as necessary to improve the operational direction.

EDUCATION and/or EXPERIENCE:

• High School graduate or equivalent required.
• Associate degree from a college, university; or trade school; or two years related experience and/or training; or equivalent combination of education and experience. (preferred)
• One year of Slot department experience is strongly preferred. Must be able to obtain and maintain the appropriate license through the Virginia Lottery.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Must be able to maneuver in and around the casino and public areas.
• Must be able to walk, bend, stoop, and reach above your head and must be able to sit or stand for prolonged periods.
• Must have manual dexterity and coordination to operate office equipment, and handle currency, coins, and keys.
• Must be able to respond calmly and make rational decisions when dealing with difficult guest and employee conflicts.
• Must be able to speak distinctly and persuasively to others.
• Must be able to respond to visual cues and be able to distinguish between colors.
• Must be able to tolerate and work in areas containing secondhand smoke loud noises, bright lights, and dust.
• Ability to differentiate between various denominations of currency & coin.

I understand the Casino and its surrounding areas are under constant surveillance, and that as an employee of Caesars Virginia, I will be under that surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department.