Night Auditor

  • Margaritaville Lake Resort Osage Beach MO
  • Osage Beach, Missouri
  • Full Time
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Night Auditor

Margaritaville Lake Resort Osage Beach MO

494 Tan Tar A Drive

Osage Beach, MO 65065

494 Room Resort

Managed By Driftwood Hospitality Management

Full-Time

Join the team and love your job!

The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and that experience begins at the Front Desk. With good pay, extensive benefits and a family atmosphere, we are looking for self-driven individual who will work mostly alone in this overnight multi-faceted role.

Job Type: Full Time

Pay $15 per hour

Age Requirement: Must be at least 18 years of ageReports to: Front Office Manager, Front Desk Manager

Your duties will fluctuate between Front Desk Agent, PBX Operator and Accountant in this overnight role. This requires an increased level of responsibility and should not be taken lightly. As a Night auditor you are responsible for performing close of day scenarios for the hotel and account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts; running and distributing daily reports

Responsibilities include:

This is an overnight position. Shifts are 11pm to 7am.

All of the responsibilities of a Front Desk Agent and PBX Operator (a job description for each of these positions can be provided upon request).

Run audit reports

Adjust house accounts and prepare adjustment log daily.

Process credit cards, post room and tax and do phone report nightly.

Prepare Daily Report by auditing ledgers, micros reports, and supporting documents to breakdown revenue by department and subsection.

Reset systems for next days operations.

Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.

Respond and resolve guests requests, complaints or questions in a courteous and timely manner.

Personal Skills

Maintain hospitality standards; enthusiastically greet guests, make eye contact, smile, engage in polite conversation, use the guests name, thank them and invite them back!

Has a smile you can hear. Uses customer-oriented telephone etiquette to get information. Greets callers, establishes rapport and projects professional tone.

Has great attention to detail, ability to accurately report information and works well under pressure in a fast-paced environment.

Ability to scrupulously follow all Driftwood and Margaritaville Lake Resort policies and procedures.

Is organized and able to prioritize workload; able to multi-task for the benefit of quality services

Has superb communication skills; oral and written, ability to handle difficult people.

Initiates communication or dialogue with management staff when processes, tasks, instructions etc. are not clear.

Takes pride in a job well done.

Is conscientious of and preserves hotel personnel and guest security, property and privacy at all times

Must have a comprehensive knowledge of the English language to be able to effectively communicate with guests, associates and vendors.

Must have a flexible schedule and be available days, nights, weekends and holidays.

Must have good computer skills; typing 40 words per minute or more preferred.

Adheres to the dress code as outlined in the Driftwood Hospitality Associate Handbook

Physical Requirements

Writing, typing, walking, bending, stretching, repetitive motions and standing for long periods sometimes in excess of 8 hours with only a half hour lunch break.

Occasional pushing, pulling, lifting and carrying of up to 25 pounds.

Hearing; communication with guests and staff, audible alarm systems.

Specific vision abilities required include visual acuity; near/distance vision and the ability to see color.

Benefits

401(k)

Dental insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Room Discounts

Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Posted June 9, 2025

10

Margaritaville Lake Resort Osage Beach MO

Don your shades, kick up your feet, and grab your favorite drink. Tucked away on the banks of the Lake of the Ozarks in Osage Beach, Margaritaville Lake Resort Lake of the Ozarks is a refuge for endlessly fun living. Inspired by the lyrics and lifestyle of singer, songwriter and author Jimmy Buffett, our resort invites you to live it up on the lake. Tee off on our championship golf course, or set out on a lake cruise with a pontoon boat rental at the resort's full-service marina. Flavors and cocktails play together to form a meal you won't soon forget at one of our 7 restaurants and bars. Find your moment of zen at Driftwood Spa and Salon. Spend the day cooling off at Jolly Mon Indoor Water Park, or explore local trails on horseback. Waterfront surroundings, lakeside adventures, and relaxing vibes set on 420 scenic acres. There's no better paradise than right here.
Job ID: 480514783
Originally Posted on: 6/9/2025

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