Pool Bartenders

10000 Ballantyne Commons Parkway
Charlotte , NC 28277

Job Description

Pool Bartender

Department: Food & Beverage

Reports To: Restaurant Manager

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview:

The Bartender plays a crucial role in creating a memorable experience for our guests by preparing and serving a variety of beverages, including cocktails, wines, and beers.

Responsibilities:

Guest Service:

o Greet and engage with guests in a friendly and professional manner.

o Take accurate drink orders and provide recommendations based on guest preferences.

o Serve beverages promptly and efficiently.

o Maintain a clean and organized bar area.

o Resolve guest issues and complaints in a timely and courteous manner.

Beverage Preparation:

o Prepare a wide range of alcoholic and non-alcoholic beverages, adhering to standard recipes and measurements.

o Maintain knowledge of current drink trends and popular cocktails.

o Stock and maintain bar inventory.

o Ensure proper liquor pouring and portion control.

Cash Handling:

o Accurately process payments and operate the point-of-sale system.

o Follow cash handling procedures and maintain accurate records.

Compliance:

o Adhere to all liquor laws and regulations, including age verification.

o Maintain a clean and sanitary work environment.

o Follow safety and security procedures.

Qualifications:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.