Housekeeper

Job Title: Hotel Housekeeper

About the Role:

PBS Facility Service is looking for a reliable and motivated Housekeeper to maintain cleanliness and guest service . As a Housekeeper , you will ensure that our facilities remain clean, safe, and welcoming for guests , visitors, and staff. You will work as part of a team under the direction of your supervisor, contributing to the daily maintenance of the building and surrounding areas.

What You Will Do:

• Guest Room Cleaning and Maintenance:Clean and sanitize guest rooms, including bedrooms and bathrooms, ensuring they meet the hotel's cleanliness standards. This involves tasks such as:

• Changing bed linens and making beds.

• Replacing used towels and replenishing toiletries and other amenities.

• Vacuuming carpets, sweeping and mopping floors, and dusting surfaces.

• Emptying trash and replacing garbage bags.

• Cleaning and organizing guest rooms and public areas.

• Public Area Cleaning:Clean and maintain cleanliness in public areas like hallways, lobbies, elevators, fitness centers, and business centers.

• Inventory Management:Restock and maintain necessary supplies in guest rooms and housekeeping carts.

• Reporting Maintenance Issues:Report any maintenance issues, damages , or malfunctions in guest rooms or public areas to the appropriate department .

• Guest Interaction:Respond to guest requests and inquiries in a timely and courteous manner.

• Safety and Security:Ensure the security and privacy of guest rooms and follow hotel security guidelines. Uphold privacy and security standards for guests and their belongings.

• Collaboration:Work with other hotel staff, such as the front desk and maintenance teams, to coordinate guest requests and room turnovers.

• Adherence to Standards:Ensure compliance with hotel policies and procedures, includinghealth and safety protocols and proper handling ofcleaning chemicals.

What it takes to be successful :

• Attention to Detail: Maintain a high standard of cleanliness and organization.

• Physical Stamina and Agility:Perform repetitive tasks, including lifting and carrying, and be on your feet for extended periods.

• Knowledge of Cleaning:Understand cleaning procedures and the proper use of cleaning equipment and supplies.

• Time Management and Organizational Skills:Prioritize tasks efficiently and complete assigned work within designated timeframes .

• Communication Skills:Interact effectively with guests and team members.

• Ability to Work Independently and in a Team:Be self-motivated while also being able to collaborate with others.

• Flexibility:Work various shifts, including weekends and holidays, as needed.

• High School Diploma or Equivalent:Often preferred or required .

• Previous Experience:Experience in housekeeping or a similar role is often advantageous .