Waiter / Waitress

2 years

Location: Grandma's Philly Thai Tapas Restaurant and Bar, Center City, Philadelphia

We are a bustling new Thai tapas restaurant and bar located in the heart of the city, and we are looking for experienced and passionate waiters/waitresses to join our team. Our menu features a range of traditional and fusion Thai dishes, accompanied by a selection of creative cocktails and an extensive wine list.

As a waiter/waitress, you will play a critical role in ensuring our guests have a memorable dining experience. You will be responsible for taking orders, serving food and drinks, and providing excellent customer service.

Requirements:

• 2+ years of experience as a waiter/waitress in a fast-paced restaurant environment preferred
• Strong knowledge of food and drink service, including wine and cocktail service
• Excellent customer service skills, with a friendly and professional demeanor
• Ability to work in a fast-paced environment, handle high-volume tables and multitask
• Ability to work in a team, communicate effectively and maintain a positive attitude
• Ability to work flexible hours, including evenings and weekends

Responsibilities:

• Greet customers, take food and drink orders and serve customers
• Present menu and wine list to customers and make recommendations
• Respond to customer inquiries and provide exceptional customer service
• Follow up with customers during their meal to ensure satisfaction
• Prepare checks and process payments
• Maintain a clean and organized work area, including resetting tables and wiping down menus
• Comply with food safety and sanitation regulations

We offer competitive compensation, flexible scheduling, and a supportive work environment. If you are passionate about the restaurant industry and providing exceptional customer service, we want to hear from you!

To apply, please send your resume and a cover letter to [email protected] . We look forward to hearing from you!

Compensation: Hourly ($5.00) plus tips

Estimated Weekly Tips: $900

Benefits & Perks: 401k, Potential Bonuses, Dining Discounts, Wellness Program

2+ Years of Experience as a Waiter/Waitress in a Fast Paced Restaurant Environment

Passion for the Restaurant Industry

Ability to Create a Memorable Dining Experience

Excellent Customer Service Skills

Strong Communication Skills

Excellent Customer Service Skills, With a Friendly and Professional Demeanor

Ability to Handle Customer Complaints Effectively

Attention to Detail

Ability to Work in a Fast Paced Environment and Handle High Volume Tables

Time Management Skills

Positive Attitude Under Pressure

Ability to Work in a Fast Paced Environment, Handle High Volume Tables and Multitask

Ability to Handle Customer Complaints

Sales Skills Through Menu Recommendations

Ability to Multitask

Adaptability to Changing Situations

Ability to Follow Safety Protocols

Ability to Work in a Team, Communicate Effectively and Maintain a Positive Attitude

Multitasking in a Busy Environment

Team Collaboration

Cultural Knowledge of Thai Cuisine

Ability to Work in a Team and Communicate Effectively

Problem Solving Skills

Ability to Maintain a Positive Attitude

Ability to prioritize tasks

Compliance With Food Safety and Sanitation Regulations

Customer Relationship Management

Sales Skills (Suggesting Menu Items)

Organizational Skills

Ability to Work Under Pressure

Positive Attitude

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