Administrative Assistant/Concierge, Temporary, Full Time

Shift: Monday to Friday, 8 A.M.-4 P.M., temporary position starting now and lasting about 4 months.

Pay: $25-$28/DOE

Under general supervision of the Health Services Administrator, the Administrative Assistant/Concierge provides clerical support to the admissions program of the Health Center and provides support to visitors and guests coming into the Village Health Center. May provide some support with intake functions, admission contracts, room readiness, tours, and other clerical duties including support front office duties with outstanding customer service.

• Position will support administrative and front office duties by providing excellent hospitality and customer service, as the first impression for all visitors coming to the Health Center.
• Will manage both external and internal calls; provide an overview of health center information to those inquiries in support of the marketing and sales efforts.
• Will assist with resident services such as transportation, mail and deliveries and the coordination of visitors.
• Provides clerical support for Health Center admission policies and procedures in cooperation with the Health Center Administrator to meet company standards and governmental regulations.
• Referral Intake: timely response to incoming referrals, referral review, confirming financial qualifications, obtaining authorizations for applicable insurances, confirm admission qualifications by utilizing the admission "green, yellow, red" decision tree, admission accept or deny communication in portal, and/or with discharge planners.
• Clerical: preparing admission contract packets and related forms, compliance with signing in for admission/move in, admission related phone calls, tours, IDT communication about new admits, ensure room readiness, welcoming patient, setting up new patient in EHR, and other related tasks.
• Adheres to HIPAA privacy rules and company policies, procedures and practices which require that resident-identifiable health information will only be used to perform the essential functions of the job;

Skills

• Strong communication, organization, negotiation and public relation skills
• Effective problem solving and decision making skills
• Proficient with the PC including the MS suite of products
• Time management skills

What's in it for you?

As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Part-Time/Per Diem Team Members:

• Medical benefits starts the 1st of the month following your start date
• Matching 401(k)
• $25+Tax per line Cell Phone Plan