Housekeeper

Job Title: Housekeeper Status: NON-EXEMPT

Reports to: Assistant General Manager

Sign On Bonus Available 30/60/90 up to $450

Position Summary:

The primary responsibility of the Housekeeper is to maintain clean and attractive guest rooms while following hotel, brand standards and safety/security procedures. He or She is responsible for timely cleaning checked out rooms and stay overs, on a day-to-day basis.

Experience & Education:

Experience in a hotel or a related field preferred

High School diploma or equivalent preferred

Requirements:

Work Environment Ability to work:

With various type of equipment such as telephones, two-way radios, Housekeeping cart, laundry cart, vacuum, broom, window cleaner, furniture polish, all-purpose cleaner, dumpster/trash compactor sponge, mops and buckets, keys, hand vacuum, extension cord, door stopper, laundry chute, elevators, floor care products (i.e., stripper, was, sealer) carpet extractor, Wet/Dry Vacuum

Under variable temperature conditions

Under variable noise levels

Outdoors/Indoors

Around chemicals, fumes and or odor hazards

Around dust and or mite hazards

Physical Requirements:

Long hours sometimes required

Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects

Ability to bend, stretch, twist, stoop or reach with your body and arms repeatedly without difficulty

Ability to stand for long hours and walk long distances without fatigue

Ability to work under variable temperatures and noise levels

Near Vision - The ability to see details at close range

Mental Requirements:

Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English

Must be able to evaluate and select among alternative courses of action quickly and accurately

Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need

Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests

Mathematical Reasoning - Must be able to work with and understand basic arithmetic functions

Multi-lingual skills helpful

Essential Duties & Functions:

Approach all encounters with guests and employees in a friendly, service oriented manner

Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel

Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working

Comply at all times hotels policies and procedures to encourage safe and efficient hotel operations

Secure issued keys at all times, report lost or stolen keys immediately

Follow proper policies and procedures on entering and securing guest rooms

Thoroughly clean and re-stock guestrooms to company and brand standards

Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up

Report all lost and found items to the Housekeeping Supervisor immediately

Keep all hallways, public areas, and closets clean, neat, boomed and vacuumed

Prepare housekeeping cleaning cart for next days use

Report any maintenance repairs immediately to the Housekeeping Supervisor or Manager

Complete all assigned cleaning duties in designated area

Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention

Non-Essential Duties:

Assist in Laundry and/or cleaning Public Access Areas

Attend department/hotel meetings

Assist hotel in completing special cleaning projects

Other duties as assigned