Bartender

Bartender

Operate the functional areas of the restaurant bar. Will serve as the first impression and “face” of the restaurant to all guests. Will service restaurant and bar guests in a professional, timely and accurate manner.

Primary Responsibilities :

• Greet, seat, and engage customers in a
  friendly and courteous manner

• Professionally serve hotel and transient
  restaurant guests, providing a warm and memorable experience.

• Suggestive selling of wine, cappuccinos,
  and other complementary menu items to guests.

• Mixes and serves alcoholic,
  non-alcoholic, and coffee barista coffee drinks to guests according to hotel specifications, courteously
  and efficiently ,
  adhering to Brand Standards.

• Check customer's' identification to
  ensure that they meet minimum age requirements for consumption of
  alcoholic beverages.

• Maintain
  high standards of cleanliness and professional service ; keeping the entrance, bar, and restaurant areas clean and well organized.

• Remove dishes and glasses from tables or
  counters, and take them to kitchen for cleaning. Some ware-washing may be
  required

• Open/Close
  and stock liquor, bar, and coffee products

• Maintains a “can do” and a “guests
  first” attitude at all times

• Operate cash register and credit card terminal
  to collect proper payments.

• Knowledge and operation of the hotel
  P.O.S. computer system.

• Knowledge of basic restaurant
  terminology
• Works as a member of the overall hotel
  team to ensure that each guest has an experience that exceeds their
  expectations

• Resolves guest complaints to the
  satisfaction of the guest; responds promptly to any guest request for
  service.

• Attends scheduled training sessions
  within the hotel as dictated by the Hilton brand and the hotel management.

• Ensures adherence to procedures for
  hotel accounting, credit control, handling of financial transactions,
  security of monies, guest security and emergency procedures as
  established.

• Arrives at work in a timely fashion in
  accordance with the posted schedule.

• Abides by established uniform
  guidelines.

Requirements :

• Must be able to legally serve and pour alcohol in the State of Maryland

• Must be willing to work a variety of AM/PM, weekend and holiday shifts

• Requires strong command of the English
  language to include speaking, reading and writing . Bilingual a plus.

• Requires strong organizational skills.

• Must be able to multi-task and work independently.

• Able be able to be on your feet/stand/move for long periods of time.

• Excellent people skills, listening and communication skills, and an energetic personality.

• Meet/exceed customer and team expectations; a true
  desire to satisfy the needs of others in a fast-paced environment

• Must possess basic computer skills

• Ability to accurately complete departmental paper work, such as daily or end of shift reports.

• Cash handling experience strongly desired.

• Able to lift, pull, or carry items weighing approximately 50 pounds

Education/Experience: High School Diploma or Equivalent

or more years Restaurant Experience

Certification: ServSafe and TIPS preferred, but not required

******We offer the use of the "Dayforce Wallet" - This will make your Work Life better. - " On Demand Pay" access your pay earlier than your pay day, plus other benefits.

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