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Kiosk Team Member
Wind Creek Hospitality
303 Poarch Road
Atmore, AL 36502
Gaming Company
11 Locations
Full-Time
Description
Job Overview:
The Kiosk Team Member is responsible for the maintenance and upkeep of all kiosk redemption, jackpot stations, and coin redemption machines throughout the facility. They must convey a consistently professional, friendly and courteous manner, with all customers and team members.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities:
Performs scheduled preventative maintenance on a regular basis to maintain quality function, improve equipment life, and prevent down time on all currency and coin equipment used by the Cage
Diagnoses problems and ensures equipment is back in use quickly
Provides prompt, friendly and courteous service to all guests in a confidential manner
Maintains strict adherence to the department policies and procedures, and a strong knowledge of Title 31 requirements
Maintains a stable and positive background and adheres to the established dress code
Prepares kiosk cassettes and coin bags for daily fill
Performs emergency fills for kiosks, if needed
Assists with daily maintenance of kiosks
Other duties and responsibilities as assigned
Job Requirements: (please ensure you meet the listed requirements prior to applying)
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
Six (6) months of high volume cash handling experience- required
Six (6) months experience using or servicing high volume cash handling equipment- required
Proficient in math - a skills test will be administered and candidate must achieve at least 70% skills pass rate- required
Excellent communication and interpersonal skills in dealing with internal and external customers including vendors, outside technicians, WCH Management and WCH front line staff
Technical and problem solving skills
Knowledgeable in all aspects of kiosk operations, preferred
Must be able to lift a minimum of 50 pounds
Must successfully pass job interview, including a guest service audition
Must be mature, possess the ability to maintain confidentiality, assume responsibility, work independently, and be self-motivated
Possess a valid state-issued driver's license
Willing and able to work odd or irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have willingness and ability to work in a smoke/secondary smoke environment
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES On-line applications are accepted at
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Posted June 10, 2025
23
Wind Creek Hospitality
Welcome to an experience like no other. Gaming is the heart of Wind Creek Hospitality, but we offer so much more.
Wind Creek Hospitality is the principal gaming and hospitality entity for the Poarch Band of Creek Indians, the only federally recognized Indian Tribe in the state of Alabama.
Our 11 distinct properties in the U.S. and Caribbean provide world-class entertainment, dining, hotel stays, amenities and activities.
Wind Creek continues to grow and offer our guests luxurious destinations and opportunities for escape. Our gaming facilities include: Wind Creek Aruba, Wind Creek Atmore, Wind Creek Bethlehem, Wind Creek Chicago Southland, Wind Creek Curacao, Wind Creek Montgomery, Wind Creek Wetumpka, as well as racetracks in Alabama and Florida.
Our Purpose
Our genuine engagement and positive energy provide Guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone has a feeling of belonging and importance.
At each location, Wind Creek has built a unique company culture that supports its Team Members in remarkable ways. Everything we do is guided by a simple value system:
Do it right. Be the best. Have fun.
As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.
Explore our Opportunities on Casino Careers & Hospitality Online!
Listen to what our employees say about us:
Our Perks
Blue Cross Blue Shield medical plan*
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers*
*Not available at all locations
Types of Jobs
Gaming
Hotels
Facilities
Food & Beverage
Corporate
Toggle navigation
Espanol Francais
Employer Login
Browse Jobs
Post a Job
Log In or Join
Search 8,474 current hospitality jobs
what
where
Kiosk Team Member
Wind Creek Hospitality
303 Poarch Road
Atmore, AL 36502
Gaming Company
11 Locations
Full-Time
Description
Job Overview:
The Kiosk Team Member is responsible for the maintenance and upkeep of all kiosk redemption, jackpot stations, and coin redemption machines throughout the facility. They must convey a consistently professional, friendly and courteous manner, with all customers and team members.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities:
Performs scheduled preventative maintenance on a regular basis to maintain quality function, improve equipment life, and prevent down time on all currency and coin equipment used by the Cage
Diagnoses problems and ensures equipment is back in use quickly
Provides prompt, friendly and courteous service to all guests in a confidential manner
Maintains strict adherence to the department policies and procedures, and a strong knowledge of Title 31 requirements
Maintains a stable and positive background and adheres to the established dress code
Prepares kiosk cassettes and coin bags for daily fill
Performs emergency fills for kiosks, if needed
Assists with daily maintenance of kiosks
Other duties and responsibilities as assigned
Job Requirements: (please ensure you meet the listed requirements prior to applying)
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
Six (6) months of high volume cash handling experience- required
Six (6) months experience using or servicing high volume cash handling equipment- required
Proficient in math - a skills test will be administered and candidate must achieve at least 70% skills pass rate- required
Excellent communication and interpersonal skills in dealing with internal and external customers including vendors, outside technicians, WCH Management and WCH front line staff
Technical and problem solving skills
Knowledgeable in all aspects of kiosk operations, preferred
Must be able to lift a minimum of 50 pounds
Must successfully pass job interview, including a guest service audition
Must be mature, possess the ability to maintain confidentiality, assume responsibility, work independently, and be self-motivated
Possess a valid state-issued driver's license
Willing and able to work odd or irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have willingness and ability to work in a smoke/secondary smoke environment
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES On-line applications are accepted at
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Posted June 10, 2025
23
Wind Creek Hospitality
Welcome to an experience like no other. Gaming is the heart of Wind Creek Hospitality, but we offer so much more.
Wind Creek Hospitality is the principal gaming and hospitality entity for the Poarch Band of Creek Indians, the only federally recognized Indian Tribe in the state of Alabama.
Our 11 distinct properties in the U.S. and Caribbean provide world-class entertainment, dining, hotel stays, amenities and activities.
Wind Creek continues to grow and offer our guests luxurious destinations and opportunities for escape. Our gaming facilities include: Wind Creek Aruba, Wind Creek Atmore, Wind Creek Bethlehem, Wind Creek Chicago Southland, Wind Creek Curacao, Wind Creek Montgomery, Wind Creek Wetumpka, as well as racetracks in Alabama and Florida.
Our Purpose
Our genuine engagement and positive energy provide Guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone has a feeling of belonging and importance.
At each location, Wind Creek has built a unique company culture that supports its Team Members in remarkable ways. Everything we do is guided by a simple value system:
Do it right. Be the best. Have fun.
As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.
Explore our Opportunities on Casino Careers & Hospitality Online!
Listen to what our employees say about us:
Our Perks
Blue Cross Blue Shield medical plan*
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers*
*Not available at all locations
Types of Jobs
Gaming
Hotels
Facilities
Food & Beverage
Corporate
Job ID: 480692416
Originally Posted on: 6/11/2025
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