HR Representative (Front Desk)

Emerald Queen Casino is seeking a professional and welcoming Front Desk Administrative Assistant to serve as the first point of contact for the Human Resources department. This role is responsible for greeting team members, applicants, and visitors, managing incoming calls, and ensuring smooth access control to the HR office. The ideal candidate will provide administrative support across various HR divisions, maintain organized records in compliance with Tribal policies, and deliver superior service while handling a wide range of front desk responsibilities. A strong attention to detail, excellent communication skills, and a commitment to confidentiality are essential for success in this role.

This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.

Education:

• High School Diploma or GED equivalent required
• Associates Degree in Business or related field (preferred)

Experience & Requirements:

• Minimum one year clerical/administrative experience in a similar sized organization (required)
• Must have good organizational and interpersonal skills
• Must have excellent phone etiquette
• Must be proficient in MS Office Suite
• Must be familiar with Ultipro HRIS program
• Previous Human Resources experience is preferred

Physical Requirements:

• Must have good manual and finger dexterity
• Must be able to sit for extended periods of time
• Must be able to stand, push, pull and lift up to 40 pounds
• Must be able to tolerate a smoke filled environment

Additional Requirements:

• Must be able to work all scheduled shifts to include day, swing, graveyard and holidays

All applicants must obtain a Class III B license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.