Assistant Housekeeping Manager

At Calistoga Motor Lodge & Spa, a member of the JdV by Hyatt collection, we offer more than just a job - we offer an opportunity to be part of a vibrant community dedicated to wellness, relaxation, and the beauty of Napa Valley. Nestled in the foothills of the Mayacama Mountains, our boutique hotel and spa serve as a haven for travelers seeking rejuvenation and exploration.

The Assistant Housekeeping Manager is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include staff training, inter-department communications, and staff scheduling. The Assistant Housekeeping Manager will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. This position reports to the hotel operations manager.

Duties include:

• Responsible for short and long-term planning and the management of the hotel's Housekeeping operations
• Develop and recommend the budget, labor cost plans, and objectives and manages within those approved plans
• Solid understanding of housekeeping and laundry supplies and pars
• Teach colleagues the importance of, and how-to greet guests and courteously solve guest requests
• See that the inspection program is consistently maintained
• Assure all safety and security policies and procedures are followed
• Work closely with all other Departments
• Inspect some rooms daily
• Experience purchasing linens and housekeeping supplies
• Current on the latest housekeeping and laundry technology
• Work closely with vendors to assure proper pricing, delivery, and maintenance
• Experience teaching, supervising, and mentoring multilingual and multicultural staff
• Ensure OSHA and ADA policies are adhered to
• Coach and counsel employees to reflect Hyatt service standards and procedures

Salary: $24-26 hourly

About the Hotel:

The Calistoga Motor Lodge and Spa is inspired by the traditions of American road trips in the 1950s; in addition to our warm and personal guest service, guest rooms, spa, unique guest activities, and restaurant, we offer guests the experience of our three mineral pools which are naturally fed by Calistoga hot springs.

Benefits:

• 401(k) with company match
• Health Insurance (Medical, Dental, & Vision)
• Paid Holidays, Sick Time, & Vacation
• 12 Complimentary Hotel Nights (per year) after 90 days of employment
• Tuition Reimbursement
• Local and Global Discount offerings
• Work-life benefits including well-being initiatives

Calistoga Motor Lodge is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• 3 years or more of progressive Hotel Leadership experience, preferably with housekeeping
• Bilingual proficiency in English and Spanish preferred
• With opening hotels, previous hotel pre-opening experience preferred
• Service-oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal, and administrative skills