Guest Room Attendant

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Job Description

Position Summary:

This position is responsible for the overall cleanliness of the hotel guest rooms.

Primary Duties and Responsibilities: includes but not limited to:

• Responsible for making beds, cleaning bathrooms and floors, vacuuming, dusting and replenishing of fresh linens and amenities
• Arranges all toiletries and bedroom amenities to pre-set standards
• Maintains assigned cleaning equipment and tools
• Keeps carts, linen racks and equipment neat and orderly
• Reports unusual conditions, maintenance problems and repairs to a Housekeeping Supervisor
• Follows established chemical and key control procedures

Secondary Duties and Responsibilities:

• Maintains cleanliness and supply inventory in storage areas on the floors
• Assists with recycling efforts

Minimum Education and Qualifications:

• Previous cleaning experience or the ability to use cleaning equipment and supplies
• Must be able to communicate effectively in English

Competencies: Incumbent will master the following competencies while in this position:

• Knowledge of Expresso paging/reporting system
• Maintains an average room inspection score of 90% or higher
• Ability to complete a fourteen credit quota within an eight hour shift

Training Requirements:

• Cleans guest rooms and maintains cleaning equipment according to department standards
• Knowledge of regulatory safety practices on MSDS, OSHA regulations, Hazardous Communication and Blood borne pathogens
• Understanding of the phone system that informs the Housekeeping Supervisor the room is clean

Physical Demands and Work Environment:

• Must be able to stand for long periods of time with frequent reaching, lifting and bending
• Must be able to lift up to 25 lbs.
• Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.