Valet Key Attendant - Savannah, GA

Job Details Job Location : Savannah GA - Savannah, GA Position Type : Full Time / Part Time Education Level : None Salary Range : $11.00 - $11.00 Hourly Travel Percentage : None Job Shift : All Shifts Job Category : Customer Service Description

Job Title: Key Attendant
Department: Valet Parking Operations
Reports directly to: Account Manager
Schedule: Full-time / Part-time
Status: Non-Exempt
Compensation: $11.00 per hour
(Rates can vary by market)

Position Summary:
The Key Attendant is responsible for maintaining the integrity of key control operations, ensuring the safe handling, distribution, and return of keys for vehicles, rooms, or secure areas. This role supports operational efficiency by keeping accurate records and assisting guests, employees, or contractors with key access in a timely and professional manner.

Primary Objective:
To manage the secure handling, tracking, and distribution of vehicle keys in a fast-paced valet operation. The Key Attendant ensures efficient access to vehicles, supports valet staff in delivering prompt service, and upholds strict standards of accountability and guest satisfaction.

Essential Duties and Responsibilities:

• Distribute and retrieve vehicle keys from valet drivers in accordance with established company procedures and access control policies. Ensure each key is logged accurately at the time of issue and return, using designated tracking systems. Verify driver identification or shift assignment before releasing keys and ensure that all key transactions are documented to maintain accountability and prevent loss or misplacement.

• Maintain precise records of all key transactions by entering each issuance and return into the approved tracking system—whether manual logbook, key management software, or handheld device. Regularly verify that key logs match physical inventory, identify discrepancies promptly, and follow proper escalation procedures to ensure full accountability and compliance with internal controls.

• Maintain a secure, clean, and organized key control station at all times to support efficient valet operations. Regularly monitor key inventory to ensure all keys are accounted for, and immediately report any lost, damaged, or missing keys in accordance with company policy. Prompt escalation of discrepancies helps prevent delays, protects guest property, and upholds safety and accountability standards.

• Provide courteous and efficient support to team members and guests by addressing questions or resolving issues related to key access. In situations involving exceptions, lost keys, or access disputes, coordinate promptly with supervisors or security personnel to ensure proper handling and documentation. Consistently follow all safety protocols, confidentiality standards, and operational policies to maintain trust, protect guest property, and ensure a secure valet environment.

Additional Responsibilities: Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time.

Qualifications

Competency/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience: A high school diploma or equivalent is required, and prior experience in security, facilities, or customer service is preferred.

The ideal candidate demonstrates strong attention to detail and a commitment to accuracy, ensuring all key transactions are handled with care and precision. Excellent communication and customer service skills are essential for interacting professionally with guests and team members.

Candidates must be able to work independently while being organized in a fast-paced, high-volume environment.

Certificates and Licenses: A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.

Hospitality, Customer Service and Communication: Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members.

Physical Demands: Must have the stamina to stand, walk, and lift to 50 lbs for extended periods, often in varied weather conditions, while maintaining a professional appearance and following uniform and grooming standards. Flexibility to work nights, weekends, and holidays is required to support guest needs and hotel operations.

Work Environment: Work in both indoor and outdoor settings, collaborating with teams, vendors, and clients in on-site and corporate environments. Regularly use computers, communicate by phone, and work around parking facilities with exposure to weather conditions and noisy environments with moving vehicles.

Cell Phone Use: Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy.

About Parking Management Company (PMC)

PMC is a national leader in hospitality-based parking services, headquartered in Nashville, Tennessee. Our services include valet and self-parking management, shuttle transportation, event parking, and bell/porter services.

We proudly serve hotels, resorts, residential communities, healthcare facilities, and event venues across the country. Known for our guest-first approach, we work as an extension of the hospitality experience—creating smooth, welcoming service at every touchpoint.

Learn more at JoinPMC.com and ParkingMgt.com

How to Apply

If this role sounds like a good fit for you, we’d love to hear from you! Apply today using our quick, mobile-friendly application.

Ready to take the next step? Click "Apply Now" and join the PMC family.

Pay Transparency:
PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Additional Compensation and Benefits:

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Employee at Will:
Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.

Fair Labor Standards Act (FLSA):
This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

PMC is compliant with all state workman’s compensation laws.

Employee Leave:
PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement:
Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance:
Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.