Greeter - UPMC Washington

Join Our Team as an Emergency Department Greeter
Are you a compassionate, people-oriented individual with a passion for helping others? Our hospital is seeking a friendly and attentive Greeter to be the first point of contact in our fast-paced Emergency Department. In this vital role, you’ll provide a warm welcome, assist patients and visitors, and help ensure a calm and supportive environment during critical moments Responsibilities:

• Acts in a manner that supports UPMC's four core values of quality & safety, care & compassion, dignity & respect, and community.
• Act as initial contact with customers. Proactively greets and welcomes patients, families and visitors to the hospital and assists with way-finding, escorting, and information as requested.
• Demonstrates teamwork through interacting with others to achieve goals while respecting individual differences, sharing credit and accountability for outcomes, encouraging, supporting and actively participating in work activities.
• Demonstrates an ability to solve problems through process analysis, communication and innovative thinking to obtain optimum results.
• Responds to concerns, request, and complaints professionally and efficiently routes them to appropriate departments.
• Generates and completes all applicable forms and necessary communications and assists with paperwork in accordance with daily responsibilities.

Schedule: 1 0am-10pm and 12pm-12am. Rotating days, weekends, and holidays.