Houseman

2144 Market Street
Saint Louis , MO 63103

SUMMARY : Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Assist room/suite attendants with the removal of line, terry and trash. Deliver linen, terry and other supplies to room/attendants.

DUTIES AND RESPONSIBILTIES:

Walk all assigned floors at beginning and end of shift; remove newspapers and service tray, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning.

Clean and public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc

Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.

Will be required to clean rooms as needed.

Report any missing/found articles, damage or merchandise problems to hotel management.

Receive assigned section, keys, supplies and any priority requests from hotel management.

Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

Coordinate with hotel management on work priorities and provide assistance when needed.

Must be able to work PM shifts and have reliable transportation.

QUALIFICATIONS:

No formal education needed

Prior housekeeping experience desirable

Must be able to communicate in English

• Self-starting personality with an even disposition
• Ability to meet standards of appearance
• Can communicate well with guests
• PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  • Frequently/Continually required to walk/stand
  • Occasionally required to sit
  • Frequently required to utilize hand and finger dexterity
  • Frequently required to climb, balance, bend, stoop, kneel or crawl
  • Frequently required to talk or hear
  • Occasionally utilize visual acuity to operate equipment, read
    technical information, and/or use a keyboard
  • Frequently required to lift/push/carry items up to 25 pounds/Occasionally up to 50 pounds)