Houseperson - Maintenance

JOB OVERVIEW:

This position has overall responsibility for assisting the maintenance department. You will assist with heavy items such as mattresses and other supplies to rooms, while maintaining cleanliness and organization of floors, closets, and maintenance storage areas. You will clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, shampooing carpets and other public areas on assigned floors.

A large part of your duties will be cleaning carpets with commercial-grade carpet extractors and cleaning and maintaining washers and dryers via minor disassembly and vacuuming out debris. Duties also include power washing, touch up painting, and escorting contractors in various areas of the hotel. You will monitor and control supplies and amenities, minimize waste in all areas of the hotel and collect items for recycling.

The hourly pay rate for this role is $17.75. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

OTHER DUTIES AND RESPONSIBLITIES:

• Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants' carts and closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests' requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May collect newspapers and other items for recycling.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.
• Will have to work outside in different weather elements.

Qualifications and Requirements:

Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling, walking up and down stairs

Other:

• May be required to drive in the performance of duties
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Reading and writing abilities are utilized often when reading assignments and completing checklists.
• May be required to work nights, weekends, and/or holidays.