Front-of-House (FOH) Manager - Wrangler Kitchen

Odessa College
Odessa, Texas
Part Time

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Position Details

Position Information

Working Title Front-of-House (FOH) Manager - Wrangler Kitchen Position Status Part Time Department President General Summary

The Front-of-House (FOH) Manager oversees all dining room operations for the student-run restaurant within the Culinary Arts program, Wrangler Kitchen. The FOH Manager ensures high standards of service, hospitality, and professionalism while maintaining a safe, welcoming, and well-organized front-of-house environment. This position blends operational management with mentorship, supporting students.

Specific Position Duties

Supervise, train, and mentor students in front-of-house roles including host, server, bussing, and barista.
Reinforce classroom instruction by teaching best practices in customer service, POS systems, dining etiquette, and hospitality management.
Collaborate with culinary faculty to align FOH operations with instructional goals and student learning outcomes.
Provide students and part time employees with timely, constructive feedback to improve communication, professionalism, and teamwork.
Oversee all FOH restaurant operations including reservations, table settings, guest flow, and coordination with kitchen staff.
Ensure consistent, high-quality guest experiences aligned with industry standards and institutional expectations.
Manage dining room setup, cleanliness, and ambiance, including decor, lighting, and music.
Troubleshoot service issues in real-time and de-escalate guest concerns professionally
Work closely with the Executive Chef and back-of-house team to ensure smooth kitchen to-table coordination.
Communicate daily service plans, menu details, and any special instructions to the FOH student team.
Assist in planning and executing special events, private functions, or catering services as needed.
Participate in department meetings and contribute to ongoing improvement of restaurant operations.
Ensure adherence to all relevant health and safety regulations, including local health codes and institutional policies.
Monitor and support students in applying food safety and sanitation protocols.
Maintain FOH equipment and coordinate maintenance or repairs as needed.

Minimum Qualifications

GED or High School diploma
Strong interpersonal, communication, and customer service skills.
Ability to mentor and lead students in a fast-paced, dynamic environment.
Working knowledge of POS systems, reservation software, and industry-standard service procedures.

Preferred Qualifications