Banquet Captain

Job Type

Full-time

Description

Description

We are currently seeking candidates to join our banquets team! Full- and part-time positions are available.

Enjoy:

• FREE Jekyll Island Annual Parking Pass
• FREE Employee Meals

The JOB

The Banquet Captain is responsible for the successful execution of all banquet events, ensuring that guest expectations are exceeded and that team members are well-directed and supported. This position serves as the primary liaison between the banquet staff, kitchen, and event planners to ensure seamless communication, timely service, and elevated guest experiences. The ideal candidate is detail-oriented, a strong communicator, and thrives in a fast-paced, guest-focused environment.

• Supervise, train, and support banquet servers and bartenders before, during, and after events.

• Execute banquet functions in accordance with event orders, resort standards, and client expectations.

• Communicate event details to team members and ensure proper setup, service, and breakdown of events.

• Greet clients and serve as the main point of contact during events to ensure satisfaction.

• Maintain constant communication with the kitchen and banquet manager to ensure smooth operations.

• Monitor service quality and timing, adjusting team assignments and flow as necessary.

• Conduct pre-shift briefings to review event details, assignments, and service standards.

• Ensure cleanliness, organization, and safety of banquet facilities and storage areas.

• Maintain accurate event paperwork, service notes, and guest feedback.

• Resolve guest concerns promptly and professionally, escalating issues as needed.

• Assist in inventory control of banquet equipment and supplies.

• Uphold all safety and sanitation standards as required by local, state, and federal regulations.

Needs flexible availability, includes evenings, weekends and holidays. Anyone unable to work weekends will not be considered.

The BENEFITS:

In return, you are rewarded with a competitive compensation package, including:

• Competitive pay including tips and incentives
• Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits. Pet insurance too!
• 401k plan with employer matching after 1 year
• Complimentary meals
• Paid time off and holidays
• Free Jekyll Island annual parking pass
• Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family
• Career growth opportunities
• On-Demand Pay - Your Pay before Payday

Our CULTURE

The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players.

Our VALUES

A primary focus for Noble House is to impart our core values to each and every team member. These include:

• Rooted In Family - Stay A While - Come As You Are - Pay It Forward - Do The Right Thing - Make Things Better - Happy To Help.

Requirements

• Serve banquet functions in a highly professional manner.
• Requires previous banquet serving experience.
• Successful candidates will be able to meet superior service standards.
• Hours and schedule are dependent on business needs.
• Must have availability on the weekends.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.