Front Desk Associate -2nd Shift,Seasonal

  • Jiminy Peak Mountain Resort*
  • Hancock, Massachusetts
  • Temp/Seasonal
Shift: 2nd Shift 3 PM - 11 PM Season: June through Mid-October Location:The Country Inn, Jiminy Peak Mountain Resort Are you passionate aboutcreating unforgettable guest experiences? Do you thrive in a fast-paced,people-first environment? If so, we\'d love to welcome you to the heartof Jiminy Peak, where every day is an opportunity to make someone\'sstay magical. What You\'ll Do: As a Front Office team member, you\'ll bethe face of Jiminy Peak - greeting guests, answering questions, andensuring every visitor feels right at home. Your day-to-day willinclude: - Welcoming and checking guests in and out of the hotel -Answering phones and directing calls with a smile - Issuing keys, lifttickets, brochures, and more - Coordinating with housekeeping andmaintenance to fulfill guest requests - Using our systems to manage workorders and thermostat settings - Providing directions, conciergeservices, and local recommendations - Handling payments and runningdaily reports - Responding to guest inquiries via our messaging system -Supporting management with various tasks and reports - Knowledge ofsafety and emergency protocols - Keep up to date on resort events WhatWe\'re Looking For: - Weekend and holiday availability is a must - 18years or older - Friendly, outgoing personality with a passion forservice - Prior customer service experience is a plus - Comfortablestanding for long periods - Basic computer, typing, and math skills\*This position will report directly to the Front Desk Supervisor/and orFront Office Manager\*
Job ID: 480934292
Originally Posted on: 6/12/2025

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