Front Desk Coordinator

Front Desk Coordinator

Mountain View, CA

Front Desk Coordinator

Part Time Monday-Friday 7:30am-12:30pm

Onsite, Mountain View, CA

$30/hr

Job Description:

In this role, you will be the first point of contact for visitors at the front desk and integral to creating a welcoming and efficient office atmosphere. Your duties will cover a range of areas including liaising with building maintenance and security, managing employee badging, assisting with event setups, and handling mail sorting and forwarding for various departments. The ideal candidate will be organized, proactive, and possess excellent communication skills.

Key Responsibilities:

Reception and Front Desk Management

Greet visitors and employees professionally and courteously.

Manage incoming calls and direct them to the appropriate personnel or department.

Maintain the front desk area, ensuring it is clean and welcoming.

Facilities & Vendor Management

Oversee daily building operations at HQ.

Oversee tasks and address building-related issues with maintenance, security and property management.

Manage procurement of office and kitchen supplies.

Handle the creation and deactivation of employee badges.

Act as the point of contact for security alarms and alerts.

Shipping and Receiving

Organize and categorize incoming mail efficiently.

Utilize package scanning to notify employees of deliveries.

Manage the rerouting of packages and important documents.

Administrative Support

Scan and digitally upload mail for specific departments. (NDA required)

Handle time-sensitive documents and invoices.

Assist Finance with check deposits.

Monitor and respond to messages in the #campusmountainview Slack channel.

Analyze and maintain daily and weekly reports from Coursera Central; our ticket tracking system and desk reservation software,

Event Management

Occasionally be available to come in early or stay late to assist with setup and breakdown of office events.

Act as additional guidance and support to event attendees on event days.

Collaborate with vendors and caterers.

Conduct pre- and post-event walkthroughs with the event Point of Contact (POC).

Qualifications:

High school diploma or equivalent; additional education or certification in office administration or facilities management is a plus.

Previous experience in a front desk, administrative, or facilities management role preferred.

Proficiency in Microsoft Office Suite, Google Drive and Slack; experience with Servicenow and FedEx is a plus.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Detail-oriented with a proactive approach to problem-solving.

Ability to handle sensitive information with discretion.

Ability to work independently and collaboratively within a team.

Physically capable of lifting up to 40 lbs and moving furniture for events set-up.

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.