Restaurant Host

Restaurant Host Pacific Palms Resort - 3.9 Industry, CA Job Details Part-time $16.50 an hour 1 hour ago Benefits Free parking 401(k) matching Qualifications Management Customer service Basic math High school diploma or GED Communication skills Food Handler Certification Entry level Full Job Description Perks 401K Matching, Free Parking & Free Meals Greet, walk and seat guests, manage reservations and flow of guests in Restaurant. Whether it is by telephone or in person, Hosts provide not only the first impression of the operation, but more importantly, the last impression as guests leave. The Host has the potential to make or break the guest's service experience. KEY RESPONSIBILITIES: Greet Guests Seat guests at appropriate tables Take reservations Organize room for reservations and expected business Ensure all guest dining is taken care of Thank guests and provide a proper salutation Maintain knowledge of food and beverage items offered Assist other co-workers in serving guests Complete side-work assigned Complete any task or project given by Supervisor/Manager Impeccable attire and attitude at all time. Friendly, helpful and professional demeanor. Provide a SMILING positive first and last impression. Establish a first great impression when taking reservations. Follow rules and guidelines spontaneously. Ability to identify strengths & weaknesses of server staff. Communicate over the telephone in such a way that your smile is experienced Motto: You only get one chance at a positive first impression. Treat guests with appreciation and enthusiasm. Adherence to training guidelines. Aligning individual goals and company goals Set goals that focus on operational needs. Update duties before leaving. Cooperation & teamwork is helping whenever or wherever it is needed. Maintain two-way communications between staff and management REQUIREMENTS Previous customer service experience preferred Professional appearance & attitude Excellent communication skills Able to work varied shifts including evenings, weekends and holidays Food Handlers certificate required High School Diploma or equivalent Basic mathematical skills Have good knowledge of computer systems