Restaurant Manager - 11 Waters

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Restaurant Manager - 11 Waters

Marriott Syracuse Downtown

100 East Onondaga Street

Syracuse, NY 13202

261 Room Hotel

Managed By Crescent Hotels & Resorts

Compensation: $70,000 per year, Full-Time

Description

JOB OVERVIEW: To assist in the effective management and direction of restaurant operations in reference to quality service, supervision of associates, monitor quality and consistency of food production, cost control, and inventory.

REPORTS TO: General Manager

Essential Job Functions:

- Manage all aspects of the restaurant including customer service, staff supervision, and financial performance

- Ensure high-quality dining experiences for customers

- Train and supervise staff members on proper service procedures

- Oversee inventory management and ordering of supplies

- Develop and implement marketing strategies to attract new customers

- Monitor food preparation and presentation to maintain quality standards

- Handle customer inquiries and complaints in a professional manner

-Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

-Assist in ensuring that the restaurant complies with sanitation and safety standards for guests and associates. ---Check that all equipment is in working order. Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests. Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.

-Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.

Requirements:

- Proven experience in restaurant management, preferably in fine dining or hospitality industry

- Strong knowledge of kitchen management, POS systems, and culinary practices

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment and lead a team effectively

- Knowledge of catering, coffee service, and food preparation techniques is a plus

This is an exciting opportunity for an experienced Restaurant Manager to showcase their skills in a dynamic culinary environment. If you are passionate about delivering exceptional dining experiences and possess the necessary qualifications, we invite you to apply for this rewarding position.

Schedule must be flexible to meet needs of business to be available during high volume peak times or as needed.

Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have experience in casual restaurant dining, (not just fast-food experience)

for his position in a supervisory/management position minimum of 3-5 years to be qualified. Strong knowledge of Food & Beverage operations and service, wines and preparation techniques required.

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player. Excellent mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements. Ability to work entire shift standing and moving about in restaurants and kitchen area. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to lift/carry weight up to 50 pounds. Ability to push/and pull carts of products weighing up to 150 pounds.

We are an equal opportunity employer.

Qualifications

Must have experience in casual restaurant dining, (not just fast food experience) for his position in a supervisory/management position minimum of 3-5 years to be qualified. Strong knowledge of Food & Beverage operations and service, wines and preparation techniques required.

Experience

Required

5 years:

Must have experience in casual restaurant dining, (not just fast food experience) for his position in a supervisory/management position minimum of 3-5 years to be qualified. Strong knowledge of Food & Beverage operations and service, wines and preparation techniques required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted June 9, 2025

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Marriott Syracuse Downtown

Magnificently restored hotel in downtown Syracuse

Recently awarded the AAA Four Diamond Award, the Marriott Syracuse Downtown was restored to its original 1924 glory in 2016. We invite you to enjoy stunning surroundings both inside and out. We offer savory breakfast, lunch and dinner at our three on-site restaurants. Those in need of a night in can order room service from our Fresh Bites Menu, available 24 hours. Renovated hotel rooms and suites feature a sleek design with the finest quality Stickley furniture, pillow top mattresses and flat-panel TVs. Marble bathrooms complement our modern, pet-friendly accommodations with double vanities and complimentary bath products. With 41,000 square feet of brilliant meeting space including a Conference Center, we can host memorable corporate and social events, complete with professional planning and catering services.