Lead Pool Bartender - Seasonal - Harrah's Gulf Coast

Essential Duties and Responsibilities :

• Greets and welcomes all guests in a pleasant and professional manner.
• Supervises the daily operations of the pool areas per established policies and procedures.
• Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet volume demand.
  Ensures proper training, supervision, and development of pool team members.
• Responsible for cleanliness, organization and safe condition of all pool areas, including and not limited to the bar, cabana, attendance desk, pool deck, etc.
• Develops and maintains inter-department relations with key supervisors to ensure the pool is clean and well maintained.
• Ensures Team Members are adhering to company policy(s).
• Performs other duties as assigned
• Handles guest and team member concerns and escalations.
• Supervises and monitors work of pool team members.
• Monitors legal compliance with federal, state, and gaming laws.

Prepares and stocks supplies and items necessary for guest consumption.

Complete daily, weekly, monthly check list.

Prepares and pours all types of drinks for customers and cocktail servers upon request.

Provides to customers property information on current events, promotions and attractions.

Processes all POS transactions by accepting acceptable forms of payment and presents customer with bar receipt.

Meets the attendance guidelines of the job and adheres to departmental and company policies.

Cleans bar area, including bar tops, sinks, glasses, refrigerators and other bar appliances.

Other duties pertaining to the Pool assigned by managers/supervisor.

Requirements:

• Two years previous experience as a bartender is required.

High school degree or equivalent is preferred.

Must have dexterity and capability to learn entertainment pouring.

Must be able to initiate and engage in conversation in a professional and friendly manner.

Must possess excellent customer service and communication skills.

Must be 21 years of age.

Must be able to work required schedules which may include nights, weekends, holidays, and overtime.

Must be able to get along well with co-workers and work as a team.

Must be willing to participate in on-going training in the beverage field.

Must have knowledge of current property events, promotions and attractions.

Physical, Mental and Environmental demands:

• Must be able to work in a smoke filled and noisy environment and maneuver through assigned area during entire shift.
• Must be able to stand for long periods of time.
• Must be able to lift up to 75 pounds and manually push up to 650 pounds.
• Must be able to stoop, bend and reach.
• Must be able to use hand motion when preparing and pouring all types of drinks for customers and cocktail servers.
• Must be able to use hand motion when cleaning and wiping bar counter.
• Must be able to bend, pull and carry bar stock to refrigerators and cabinets.
• Must be able to complete required paperwork for cash transactions.
• Must be able to operate a variety of equipment.
• Must be able to simultaneously handle the demands of many customers.
• Must be able to tolerate areas containing second hand smoke, high noise levels. Bright lights and dust
• Must be able to listen and respond to visual and aural cues.
• Must be able to read, write, speak and understand English.
• Must be able to operate: POS machine, reservation system, multiple wheeled carts, juice, and soda, cutting boards, coffee and frozen drink machines, ice machine, shot glasses, mixes, pourers, blenders, knives, and other equipment within the department.