Housekeeping Manager-TownePlace Suites Seattle Everett/Mukilteo

Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.

Property Location: TownePlace Suites Seattle Everett/Mukilteo

Job Summary

TheHousekeepingManager overseesall housekeeping operations and team members. TheHousekeepingManager is responsible forensuringlabor and quality standardsare upheld and assists with establishinga positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Essential Duties and Responsibilities

• Oversees housekeeping, laundry and public area team members with the authority to interview, select and set the pay of team members; discipline team members; make formal termination recommendations; and investigate and adjudicate complaints
• Ensure s all guests are provided superior room and public area cleanliness
• Monitors and oversees department budget including payroll and product inventories
• Ensures the compliance of health and safety standards
• Assists with monitoring andupholding procedures for control of supplies and keys
• Establishes daily room inspection program
• Ensures department reporting is completed promptly and accurately
• Maintains knowledge, skills, and abilities neededto perform any position in the department
• Maintains accurate lost and found log and upholds related policies and procedures
• Handles chemicals and cleaning supplies with care and in accordance to standards
• Operates commercial laundry and cleaning equipment
• Performs a dditional responsibilities as assigned by l eadership

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Strong leadership and a professional image
• Conduct work-related functions in a professional manner

If offered a position the candidate must complete a criminal background check. All employment offers are contingent based on the results of your criminal background check.