Breakfast Attendant / Server

18 Rockwood Road
Fletcher , NC 28732

A successful candidate for a breakfast attendant/ server is someone who has impeccable people skills, who is attentive and is motivated. The responsibilities of this position include preparing food, serving, and cleaning up after service. Additionally, the attendant must ensure that the buffet is stocked at all times with fresh food. A breakfast attendant / server must also remain poised as they communicate with customers and other staff to relay drink orders and address customers' questions and complaints promptly.

It is imperative that a breakfast attendant /server be able to work in a diverse, fast-paced environment and be able to communicate effectively with customers and staff to ensure that the customers needs are met. Lastly, a breakfast attendant / server should have a thorough knowledge and understanding of food offerings to be able to make recommendations to customers based on various dietary restrictions or personal preferences

Attitude of servitude - full understanding of all aspects of customer service in Hotel/Restaurant setting

Responsible for creating an impressive, memorable, fast breakfast experience for all guests with impeccable self-presentation (winning smile, crisp and clean uniform, etc.)

Responsible for helping to achieve ongoing guest satisfaction and team goals

Provides information and assistance to hotel guests regarding local and hotel amenities

Assists guest efficiently and courteously in all hospitality related functions, while ensuring that all breakfast service is being maintained and served according to brand standards

Inventory breakfast items regularly and advises Kitchen Manager if items are running low or an item is nearing its expiration date

Assists/ informs Kitchen manager on customer feedback, favorite menu items,

Maintains cleanliness of all tables, assisting other servers as needed.

Maintains cleanliness of work stations during working hours and perform weekly maintenance.

Assists in maintaining cleanliness of public areas

Ability to verbally communicate effectively with all guests and co-workers

Ability to perform all breakfast duties as outlined in the training outline and property specific checklists.

Prolonged periods of standing and/or walking

Pushing, pulling, bending, stooping, upward reaching

Some exposure to cleaning chemicals

Compliance with all brand standard operating procedures

OSHA compliance

Medical/Dental/Vision/Critical Illness/Accident (FT), Paid Vacation, Weekly Pay, Direct Deposit, Employee Referral Bonus Program, Hilton Employee Travel Program

EOE/Drug Free Workplace

Local Candidates Preferred