SSM Health Physical Therapy - Outpatient Division
Patient Service Specialist (PSS)
Split Position between St. Charles Convention Center
and St. Peters Mexico Road
Entry level position - Pay starts at $18/ hour
(Based on expereince)
Monday and Thursday 7:30am - 6:30pm at Mexico Road
Tuesday and Friday 7:30am -12:30pm at Convention Center
Wednesday 7:00am - 6:00pm at Convention Center
ResponsibilitiesThis administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.
Responsibilities- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre-authorization
- Schedules patient appointments
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
If you have experience in the below you could be a great candidate:
- Office admin
- Receptionist
- Patient Service Representative
- Health care
- Medical field
- Administrative Assistant
- Patient Care Specialist
- Front desk
- Customer Service
- Server
- Retail
- Hotel
- Guest Services
- Office Coordinator
- Great work ethic
Minimum Qualifications
- High School degree or diploma required
- Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
- Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required
Preferred Experience
- One year in medical office setting that required multi tasking preferred
- knowledge of health insurance preferred
*Generous benefits package including:
- Health, Dental, and Vision insurance; Life insurance; Prescription coverage
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
- Excellent Orientation Program
**We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!**