Registration Clerk

Registration is looking for a new member to join their team at Stillwater Medical - Perry. (Located in Perry, OK) Key attributes we need in this role:

• Positive attitude - always willing to lend a hand when needed
• Flexible team player who is committed, accountable and ready to learn

Why choose Stillwater Medical?

• Supportive leaders
• Competitive wage
• Modern Healthcare's Best Places to Work - since 2012

Details:

• Part-time
• 16 hours per week
• Wednesdays- 7:15a-4p; Fridays 8:30am-5:30pm
• Ability to cover other shifts on occasion as needed

JOB SUMMARY: Registers inpatients and outpatients and performs the pre-service data requirements efficiently and accurately by entering the required information into the SMC Patient System. Uses good customer skills when conversing with patients, both face-to-face and over the phone and presents a professional image of SMC. Provides and explains all required documents to the patient and answers their questions. Informs of, and/or collects pre-payments from patients, and provides appropriate payment options to patients including patient payment contracts and applications for financial assistance. Uses initiative to maintain the registrar’s administrative responsibilities, and to solve registration-related problems. Works collaboratively to ensure that all areas of the PAS department have coverage. Supports the resolution of PAS and other department staff problems as they occur. Keeps ancillary departments, and inpatient floor staff, informed of problems, delays, and other situations that could impact the delivery of efficient, competent, and compassionate care. Keeps registration supervisor, and/or PAS director informed of patient complaints and other situations requiring attention. Participates in performance improvement and CQI activities. QUALIFICATIONS:

• High School graduate or equivalent.
• Ability to communicate effectively, both verbally and in writing.
• Excellent customer services skills.
• Demonstrated excellent interpersonal skills (listening, non-verbal communication, tone, empathy).
• Basic computer knowledge.
• Ability to type 40 wpm.
• Previous experience in a medical environment, a plus.

PHYSICAL REQUIREMENTS:

• Must have adequate perception of sounds or adequate hearing with corrections.
• Adequate vision, or correctable with glasses/contacts, to prepare reports and read written materials.
• Able to stand/walk for extended periods of time throughout the work schedule, with some lifting and bending.
• Demonstrates adequate stamina to deal with stressful situations and to complete the necessary work schedule.
• Possess fine motor skills and hand-eye coordination to manage office equipment.