Customer Experience Concierge / Inside Sales -US Based Remote

Customer Experience Concierge / Inside Sales (Remote)

Anywhere Real Estate Inc. is the nation's leading and most integrated provider of residential real estate services. Through our Customer Contact Center & Engagement team, we deliver high-quality, high-converting leads to real estate agents across our iconic brands: Better Homes and Gardens Real Estate, Century 21, Corcoran, Coldwell Banker, ERA, and Sotheby's International Realty.

We've been named a Great Place to Work seven years in a row and recognized as one of the World's Most Ethical Companies for 14 consecutive years. We're proud of our culture-and we're looking for people who want to grow with us.

This role requires four weekdays form 12-9 ET plus Saturdays from 9-6 ET.

Summary:

Are you driven by results, energized by sales goals, and motivated by a total compensation package that grows with your success? If you're a tech-savvy communicator who thrives in a fast-paced, performance-based, inside-sales environment and is ready to grow beyond the status quo, we want to hear from you.

Responsibilities:

• Manage a dynamic caseload of 375-600 clients with precision and care
• Convert leads into sales by building trust, solving problems, and staying engaged throughout the transaction lifecycle
• Educate customers on program benefits and reward eligibility
• Act as a strategic liaison between customers and real estate agents
• Handle a high volume of calls, emails, and texts with professionalism and urgency
• Drive cross-selling opportunities for ancillary services
• Meet and exceed performance metrics for enrollments, referrals, closings, and satisfaction
• Use a modern tech stack to manage workflows, communications, and reporting
• Proactively follow-up with customers at key milestones to ensure a seamless experience
• Handle escalations with confidence and empathy

What We're Looking For:

• Experience in a sales-driven environment and motivated by performance-based compensation
• Tech-savvy and comfortable navigating multiple digital platforms
• Able to communicate with clarity, empathy, and confidence-both verbally and in writing
• Take ownership of work and committed to delivering results
• Energy and professionalism in every customer interaction

Requirements:

• 2-3 years of business experience preferred Experience in customer service, sales, inside sales or call centers strongly preferred
• Real estate knowledge or experience is a plus
• Bilingual (English/Spanish) is a strong advantage
• Strong organizational and multitasking skills
• Consistent, reliable attendance and punctuality

Why Join Us?

• 100% remote role with nationwide flexibility
• Competitive compensation structure - hourly + performance incentives
• Opportunity to work with a modern tech stack and industry-leading brands
• A culture that values growth, innovation, and excellence

If you're ready to level up your career and be part of a high-performance team that rewards results, apply now.

Anywhere is proud to offer a comprehensive benefits package to our employees including:

• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off to Include Holidays , Vacation Time, and Sick Time
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• All employees receive access to LinkedIn Learning
• Tuition reimbursement for approved programs
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups