Receptionist, School (Paseo Pointe)

QUALIFICATIONS:

Ability to communicate effectively and work cooperatively with teachers, support staff, and school administrators. Prefer High School Diploma or equivalent.

REPORTS TO:

Principal

JOB GOAL:

To provide friendly and efficient receptionist services.

PERFORMANCE RESPONSIBILITIES:

• Answers multi-line telephone system for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages.
• Provide a positive district image for all visitors and personnel who desire information and/or services.
• Greets public, parents, students, vendors, etc. for the purpose of responding to their inquiries and/or escorting/directing them to appropriate personnel.
• Provide assistance in routine departmental office activities.
• Distributes a variety of items within the site (e.g. special delivery and overnight mail/packages, messages, etc.) for the purpose of disseminating materials to appropriate parties.
• Maintains materials and information within reception area (e.g. notices, marquee, etc.) for the purpose of providing information to employees and visitors.
• Assist with student enrollments and withdrawls when needed.
• Manage student record request.
• Cover for behavior monitor, attendance clerk, and health associate.
• Manage parental consent title compact and medical forms.
• Perform other job duties assigned.

COMPETENCIES:

• Perform basic math, including calculations using fractions, percents, and/or ratios.
• Read a variety of manuals; writes documents following prescribed formats, and/or present information to others.
• Understand, multi-step written and oral instructions.
• Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: accounting/bookkeeping principles; and office equipment/software.
• Problem Solving - Identifies and resolves problems in a timely manner.
• Customer Service - Manages difficult or emotional situations; Responds promptly to student, staff, and public needs.
• Interpersonal Skills - Maintains confidentiality; Creates and maintains a positive and conducive work environment.
• Oral Communication - Responds well to questions.
• Written Communication - Edits work for spelling and grammar.
• Diversity - Shows respect and sensitivity for cultural differences.
• Ethics - Treats people with respect.
• Organizational Support - Follows policies and procedures.
• Professionalism - Approaches others in a tactful and positive manner.
• Safety and Security - Uses equipment and materials properly.

LANGUAGE SKILLS:

• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to write correspondence.
• Ability to work with a variety of people and maintain confidentiality of information.

TECHNOLOGY SKILLS:

• To perform this job successfully, an individual should have knowledge of Internet and district software, and Microsoft office (Word, Excel, Publisher, PowerPoint, and other appropriate technology software).
• The ability to type 50 wpm.
• Knowledge of appropriate business machines and telephones.
• Monitor special system(s), not limited to, including security and fire alarm systems.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee must occasionally lift and/or move up to 25 pounds. In addition, some carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.
• The usual and customary methods of performing the job's functions require the following physical demands: requires sitting, walking, and standing.
• Specific vision abilities required by this job include close vision and distance vision.

TERMS OF EMPLOYMENT:

• Ten-month, employee pay and benefits in accordance with Board policy.
• FLSA: Non-Exempt
• Part Time Employee Benefits: employee pay and benefits in accordance with Board policy.

EVALUATION:

• Performance to be evaluated in accordance with the Board policy on evaluation of support personnel.