Front Desk Agent - The Great George Hotel
- Murphy Hospitality Group
- Charlottetown, Prince Edward Island
- Full Time
At Murphy Hospitality Group we pride ourselves on anexceptionally high standard of quality service and products. It takes the bestpeople to reach this higher standard of excellence. We believe in extensivetraining and providing our people with an excellent benefits program,competitive wages, advancement, and professional development opportunities. AtMHG it's all about the people!
The Great George
As Atlantic Canada's Premiere Experiential Hotel, ourpurpose is to create a sought-after experience designed around the comfort andsatisfaction of all the senses. We pride ourselves in offering the highestlevel of guest service and attention to detail. The Great George allows anintimate escape from city life with personalized services and engaginghospitality.
As Front Desk Agent, You Will
- Greet arriving guests, check in and assign rooms
- Take, cancel and change room reservations
- Process telephone calls
- Process wake-up calls
- Provide information on hotel facilities and guest services
- Provide general information about points of interest in the area
- Arrange services required for guests with special needs
- Process guests' departures, calculate charges and receive payments
- Provide exceptional guest service
- Clerical duties as required
- Work along side of the hotel team to establish a safe and fun atmosphere
Who You Are
- Positive and outgoing personality
- Love for building strong relationships with team members, our guests and the community
- Excellent oral communication
- Effective interpersonal skills
What You Bring
- Front desk experience is considered an asset
- Ability to work a variety of shifts as required
What We Offer
- Competitive wages
- MHG Wellness & Fitness Programs
- Growth and professional development opportunities
- Discounts at all MHG locations across Atlantic Canada as well as local shops and services