Restaurant Manager - Jasmine Porch at The Sanctuary Hotel

Job Summary

The Restaurant Manager at Jasmine Porch plays a pivotal role in maintaining the restaurant's 5-star service and operations. Reporting directly to the General Manager, the Restaurant Manager oversees daily operations, ensures exceptional guest experiences, manages staff, and upholds the restaurant’s reputation for excellence. The Restaurant Manager collaborates with department leaders to optimize performance, ensure compliance with health and safety regulations, and drive financial success.

Responsibilities

• Operations Management : Oversee daily restaurant operations to ensure efficiency and adherence to 5-star standards.
• Address guest inquiries, complaints, and feedback to ensure satisfaction. Ensure all areas of the restaurant are clean, organized, and prepared for service.
• Team Leadership : Recruit, train, schedule, and manage staff to maintain high performance and morale. Conduct performance reviews, provide feedback, and address personnel issues.
• Foster a positive and professional work environment. Financial Management: Assist in budgeting, forecasting, and monitoring financial performance.
• Track inventory, control costs, and minimize waste. Monitor labor costs and optimize staff scheduling.
• Compliance and Safety : Ensure compliance with local, state, and federal regulations, including health and safety standards. Maintain and enforce policies and standards for food safety, alcohol service, and workplace conduct.
• Guest Experience: Ensure guest satisfaction by delivering consistent, exceptional service. Manage reservations and seating to optimize flow and service quality. Address VIP and special event needs.

Knowledge and Skills

• Strong leadership and interpersonal skills.
• Exceptional organizational and multitasking abilities.
• Comprehensive knowledge of restaurant operations, including fine dining service standards.
• Proficiency in restaurant management software and financial reporting.
• Excellent communication and conflict resolution skills.
• Commitment to fostering a guest-focused, team-oriented environment .

Education and Experience

• Bachelor’s degree in hospitality management, business, or a related field preferred.
• Minimum of 3 years of restaurant management experience, with at least 2 years in a leadership role within a hotels or resorts preferred
• Proven track record of improving operational efficiency and guest satisfaction.

Physical Requirements

Ability to stand and walk for extended periods (8+ hours per shift). Ability to lift and carry items weighing up to 50 pounds. Comfortable working in a fast-paced environment with varying temperatures. Flexibility to work days, evenings, weekends, and holidays as needed.

About Jasmine Porch

Jasmine Porch is known for its exquisite low country cuisine, impeccable service, and luxurious ambiance. We take pride in curating unforgettable dining experiences for our guests and fostering a culture of excellence among our team. As our Restaurant Manager, you will play a vital role in upholding our reputation and driving our continued success.

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Perks & Appreciation: The Cool Stuff You Get

• Exclusive Discounts are offered at the Hotel/Villas, 5 - Golf Courses, Spa, Restaurants, Retail Shops and More.
• Employee Meal Program.
• Employee Appreciation Events throughout the year!
• Recognition Awards and Incentive Events / Peer to Peer Recognition.
• Complimentary Forbes Five-Star Service Training for Service / Compliance Training / Leadership/Career Development & More.
• Transportation Assistances Program.
• Annual Wellness Fair.
• Free Parking!
• Vacation Pay - available after 60days of employment.

Benefits:

At Kiawah Island Golf Resort, we are proud to reward our employees a comprehensive benefits program that helps our employees stay healthy and feel secure, helping to maintain a work/life balance. This includes Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance available after 60days of employment ; 401K is available after 30days of employment.

Our Story:

Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.

The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.

Join the BEST, APPLY NOW and Work in Paradise!