Lead Bartender - Sweetfire Kitchen Restaurant

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

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Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few and many more, please inquire for more details.

One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space.

The Lead Bartender is responsible for the efficient operation of the department on a shift-by-shift basis. The lead Bartender will train and supervise all Grille 254 associates and assist in mainint the La Cantera Resort and Spa standards.

The Bartender shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Resort and Spa Culture as the Employer of Choice!

Essential Job Functions:

• Responsible for maintaining a consistently smooth-running operation.
• Lead by example.
• Train new team member on step of service expectations, menu knowledge, offerings, and substitutions
• Supervise and support all Grille 254 associates on their shift.
• Expedite food orders, checking for accuracy and presentation.
• Monitor and critique food quality and service levels.
• Check daily boards for team side work assignments and special instructions.
• Attend and help communicate information to associates at round up.
• Assigned section in a fair manner for each shift.
• Look over reservations and special requests on Open Tables and then communicate with the team.
• Checkout associate side work before running their shift reset.
• Log how meal period went (issues, well, instructions for next shift, etc.).
• Always do the right thing.
• Must possess excellent communication skills.
• Must be professional in appearance and demeanor.
• Must always ensure a teamwork environment.
• Ability to work a flexible schedule that may include evenings, weekends and holidays.
• Must have the ability to deal effectively and interact well with guests and associates.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must have a passion for creating an exceptional experience for all guests.

• High school diploma or equivalent.
• Two years server experience.
• Excellent communication skills.
• Ability to read, write and speak clearly and accurately in English.