Bell / Valet Attendant

Hotel Valencia Santana Row

355 Santana Row
San Jose , CA 95128

212 Room Hotel Managed By Valencia Hotel Group Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT!Are you a Customer Service Super Star. WE NEED BIG STARS LIKE YOU!!!Come be a part of an AWARD WINNING TEAM.Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community. Our hotel is unique to the city and Compensation: $18.10 to $18.50 per hour , Full-Time

Job summary :

Responsible for all guest service needs while on property in accordance with hotel. This position is combination of both Valet and Bellman. You will be working in the front of the house and have a high level of guest contact. Customer Service experience a plus. You must also have excellent communication skills.

Shift requirements:

Currently searching for shifts from 6AM-2:30PM and overnight 11PM-7:30AM some days, with weekends and holidays.

Responsibilities:

• Welcome guests to the hotel and expedite the handling of luggage.
• Pick up and deliver dry-cleaning for the guests
• Provide information on local attractions, room features, hotel facilities
• Deliver messages and/or packages to meetings and guest rooms
• Attend required meetings
• Keep work areas clean and organized
• Be extremely courteous to all customers and fellow employees.
• Report unsafe conditions to your supervisor immediately
• Maintain hotel equipment in proper working conditions.
• Must have clean driving record to be able to assist valet staff.
• Any other duties assigned by your immediate supervisor.

Working Environment :

• exterior of hotel and occasional interior with exposure to weather conditions.

Physical Requirements :

• Standing/Walking : Constantly. For varying lengths of time, with little or no sitting.
• Stooping (Bend at waist): Load/unload guest luggage and bell carts.
• Pushing/Pulling : Bell carts weighing up to 100 pounds.
• Lifting/Carrying : Guest luggage weighing up to 50 pounds.
  Qualifications:
• Hotel Operations or Customer Service experience preferred.
• Communicates effectively with others.
• Works productively with a team
• Effective multitasking skills
• Composure and patience under pressure
• Skilled in working with multiple computer programs.
• Valid drivers license and a clean driving record.

BENEFITS:

• Medical, Dental, Life insurance
• Paid Time Off
• Paid Community Service Days
• Click here to learn more

Posted June 9, 2025