Front Desk Agent / Guest Service Agent

The Burgess Hotel, Atlanta, A Tribute Portfolio Hotel

3600 Piedmont Road Northeast
Atlanta , GA 30305

102 Room Hotel 1 Location

Employee Benefits + Discounted hotel rooms.

Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Excellent opportunity to "WOW" guests! Previous Full Service Hotel Front Desk experience required for our Luxury Burgess Hotel in Buckhead!Lightspeed or any other Marriott's PMS System experience a MUST! (Must be able to work both AM/ Mid-shift and PM Shift) Compensation: Commensurate with experience, ***Must have Hotel Front Desk and LIGHTSPEED EXPERIENCE ( preferably)*** , Temporary, On-Call, Full-Time 12P - 930PM // 3P - 11PM // 4PM - 12PM Who this job will appeal to

A team player with a great with a smile and who absolutely LOVES people!

Must have previous full service hotel experience and Lightspeed ( preferably) or any Marriott PMS system experience required!

What you will be doing

You will help to create a an excellent and memorable stay for our guests by; Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Requirements include Lightspeed, basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: regularly required to talk, hear, and interact with guests. Frequently is required to use hands and fingers to handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 10 pounds, and stand for long periods of time. This candidate must have the ability to deal with customer issues throughout the night.

Education & Experience

High school diploma or general education degree (GED); or equivalent combination of education and experience.

One to three months in related experience and/or training.

Opera Experience

Benefits ( Full time only )

• Medical / Dental / Vision
• Short Term Disability / Long Term Disability / Life Insurance
• 401k - 4% Match
• Paid Vacation Days / Paid Sick Days
• Company Travel Discounts

An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. Posted May 28, 2025