American Girl Server (Seasonal)

Posting Title American Girl Server (Seasonal)

Requisition Number R232862

Company American Girl Retail

Location New York, New York

Address 75 Rockefeller Plaza

Zip Code 10019

Job Category Sales

CREATIVITY IS OUR SUPERPOWER.It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties/Celebrations to name a few. Expect a dynamic and fast-paced role where you get to make decisions that impact the team as well as our customers.

The Opportunity:The Server is located at the AG Retail NY location. This position is responsible for delivering food and beverages and providing an outstanding dining experience to our Cafe Restaurant guests.

What Your Impact Will Be:

Attentively greet all customers upon arrival and inform guests of food and beverage options. Share information on store and restaurant events with guests.

Demonstrate working knowledge of all menu items and ingredients and suggest menu items for those guests with food allergies.

Consistently address customer concerns and special requests in a professional and timely manner.

Execute all aspects of food and beverage service efficiently, including suggestive upselling, timely delivery of food and beverage orders, checking and maintaining tables throughout the seating, and preparing, delivering, and processing table checks through the InfoGenesis register system.

Follow food and workplace safety guidelines and understand local and state health sanitation laws.

Contribute to a positive, cooperative work environment by assisting co-workers and helping the restaurant team with parties, storewide events, and projects.

What We're Looking For:

ServSafe certification, preferred.

One to two years of experience in a high volume and/or fine dining restaurant preferred.

Banquet or catering experience is a plus.

Experience working with children preferred.

Ease of use with restaurant computer systems preferred.

Physically demanding position: strength, mobility and dexterity needed. You must be able to carry a serving tray/beverage tray and be able to lift up to 50 lbs.

Must be able to work a flexible schedule, including nights, weekends, and holidays.

Hourly Rate is $12/hour + tips

Don't meet every single requirement?At Mattel we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our