Banquet Server

Pay Rate: $11.13 an hour plus gratuity and tips

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide guests with the highest quality service to exceed their expectations
• Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space
• Clear spaces after events and begin resetting as appropriate
• Cater food, beverages and supplies to other areas including Prairie Island
• Maintain cleanliness and order in event spaces and banquet work station
• Complete daily and weekly cleaning as assigned
• Operate point-of-sales system and handle cash and cash equivalents
• Assist the Boat Captain with various cleaning and maintenance of the boat

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Preferred Knowledge and Certification:

• High School Diploma/GED or equivalent experience
• 1-year wait staff experience
• Previous guest service experience in a similar "teamwork" environment
• Previous cash handling experience

Required Skills:

• Strong organizational skills
• Excellent verbal and interpersonal communication skills
• Above average math skills

Required Abilities:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to serve both internal and external customers
• Ability to adapt quickly to changing priorities

PHYSICAL DEMANDS

• Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel and stoop
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift 25+ pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination
• Must be able to operate foot pedals

WORKING ENVIRONMENT

• Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact