Hotel Lead Bartender

SUMMARY: Responsible for the day-to-day operations of Turnback and preparation of food and beverage menu items in an impressively professional, courteous and timely manner.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

• Trains new Hotel Bartenders
• Maintains a positive attitude and acts in a consistently professional manner towards Guests and Team Members.
• Opens/closes the venue as scheduled.
• Orders, stocks, and maintains product inventory.
• Develops appropriate schedules in a timely manner.
• Ensure Team Members are equipped with all required training and the necessary knowledge and skills to achieve job expectations.
• Provides supervision and guidance to Bartenders reporting needs for counseling and corrective to the Hotel General Manager.
• Prepares and serves all food and beverage items by following approved recipes and maintaining consistent portion controls and quality standards.
• Responsible for the cleanliness and proper sanitation of the work area and equipment. Performs routine equipment cleaning and standard daily cleaning/maintenance as needed.
• Maintains up-to-date knowledge of all resort amenities in order to answer Guest questions accurately.
• Ensures all communication containing The Tuolumne Band of Me-Wuk Indians; TEDA, Inc.; Black Oak Casino Resort and Guest information is consistent with privacy policies and procedures.
• Promptly reports emergencies, accidents, injuries, damages, and engineering and safety hazards to management.
• Writes shift reports including any incident of theft, accident or injury as assigned.
• Attends departmental meetings and trainings as scheduled.
• Performs special projects and other duties as assigned. Participates in committees as requested.
• Receives money, makes change, processes credit card transactions, and operates from issued cash bank all within company and accounting policies and procedures.
• Takes and delivers Guest orders.
• Abides by all State, Federal, and local liquor regulations pertaining to the serving of alcoholic beverages to Guests.
• Cooperates with multiple departments to effectively monitor and control the sale and service of all alcoholic beverages in the area where assigned.
• Performs other duties as assigned.

Qualifications

Mandatory Requirements:

• Must be at least 21 years old.
• High school diploma, G.E.D., or equivalent highly preferred.
• Must complete Food Handler or ServSafe and Responsible Alcohol Service certification or have proof of current certification.
• Must be able to lead by example and assist Team Members on assigned shift.
• Must possess ability to communicate and follow directions effectively in English.
• Must possess ability to work in a fast paced, high volume environment often doing multiple tasks simultaneously.
• Must have ability to learn and operate point-of-sale system.
• Must be able to obtain a valid gaming license.
• Must provide evidence of employment eligibility in the U.S.

Physical Demands:

• Must be physically able to perform all job requirements.
• Must be able to lift at least 25 pounds and occasionally more with assistance.

Work Environment:

• Must be able to work in a noisy environment.
• Must be able to work weekends, holidays, and special events.