Club Concierge

We provide excellent benefits and perks, including the privilege of using club amenities! On a space-available basis, employees can play golf, tennis, or pickleball, use our employee fitness room, and purchase merchandise in one of our many shops. Our full-time team is also eligible for medical, dental, vision, life, short- and long-term disability, 401k, and other great benefits. We also make it easy to apply!

A DAY IN THE LIFE OF A CLUB CONCIERGE:

As a Club Concierge, you will serve as a liaison between members and the accounting department to assist in billing problem resolution. You will be responsible for providing administrative, reception, reservation, and clerical support to the administrative functions of the Club. The Club Concierge will interact with the members daily and provide exceptional customer service in answering phones, greeting members, answering questions, and providing overall Club information. You will support the Food & Beverage team by taking dining reservations and updating menus.

JOB SKILLS AND QUALIFICATIONS:

• Requires a minimum of a high school diploma and 5 years of secretarial experience.
• Must be able to type a minimum of 60 correct wpm, and be computer proficient in Microsoft Word, Excel, and Outlook programs.
• Required experience in interpersonal operations and verbal communication skills.
• Must be organized and accurate.
• Must have a valid Driver's License and be able to work on the occasional weekend.
• Must have an understanding of the company's corporate philosophy and how it relates to administrative operations.
• Must be customer service oriented. Must be a proactive team member of the staff.
• Must be in compliance with and actively support a Drug Free Workplace.
• Productively solve problems. Develop and propose solutions to problems that occur. Anticipate the needs of staff and membership and react in a timely manner.
• Be a people-person. Be courteous and personable with employees, co-workers, members, and vendors.
• Must be able to manage time and establish priorities. Be a self-starter, and demonstrate honesty and integrity.

ABOUT BONITA BAY CLUB

Bonita Bay Club is a private club renowned for the most extensive services, amenities, and facilities nestled in the center of Bonita Springs, Florida. Situated within 2400 pristine acres of the Bonita Bay community, half of which is preserved as natural habitat. The club boasts five championship golf courses crafted by designers Arthur Hills and Tom Fazio, a golf club fitting lab, a teaching academy, and a short game training zone. The club's Sports Center features 18 Har-Tru tennis courts, 10 pickleball courts, and a zero-entry resort-style pool. The 60,000-square-foot Lifestyle Center houses a cutting-edge fitness center, spa, and salon nearby. Bonita Bay Club has earned prestigious accolades, including Distinguished Club and Platinum Club status, and is recognized as one of America's Healthiest Clubs for its dedication to member and employee wellness.

Join Our Team - It's Where You Belong!