Hotel Guest Room Attendant

Job Purpose:

Provides guests and team members with clean hotel rooms

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

• Cleans and sanitizes hotel guest rooms by gathering and inspecting linens for quality and cleanliness, making beds, cleaning bathrooms, vacuuming, dusting and polishing room furnishings, sweeping balconies, wiping outdoor furnishings, and replenishing towels, soap, hotel amenities, and supplies following established procedures.
• Maintains a safe work area by keeping work cart orderly with supplies, ensuring equipment is in good working order before and after use, conducting visual inspections of rooms to ensure there are no frayed electrical cords, leaks, broken locks, broken glass, or suspicious persons, and reporting any findings to the appropriate personnel.
• Ensures guest room supplies are available by restocking room attendant carts at the end of the shift following established procedures.

Job Specifications:

Education and Experience:

Essential:

• 6 months of housekeeping and/or custodial experience

Desirable:

• High School Diploma or G.E.D
• Hotel, Resort or Casino housekeeping experience

Skills and Knowledge:

Essential:

• Working knowledge of cleaning chemicals and chemical safety
• Ability to understand and follow verbal directives and written directions
• Ability to communicate effectively in the English language
• Ability to interact effectively with team members and guests
• Ability to stand and walk for up to eight hours at a time
• Ability to push and pull up to 100 lbs.
• Ability to lift up to 50 lbs.
• Ability to perform repetitive tasks such as making beds and vacuuming
• Ability to reach, push, pull, kneel and bend
• Ability to maintain professionalism and composure
• Ability to appear for work on time

Desirable:

• Multi-lingual

Supervisory/Managerial Accountability:

Direct: None

Indirect: None